PURCHASING PROCEDURES - University of Central Lancashire
PURCHASING PROCEDURES - University of Central Lancashire
PURCHASING PROCEDURES - University of Central Lancashire
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16: SUPPLIER APPRAISAL<br />
It is an objective <strong>of</strong> the <strong>University</strong> to continually improve the quality <strong>of</strong> goods and services<br />
delivered into the <strong>University</strong> by external suppliers.<br />
Any problems arising with the supply <strong>of</strong> goods and services should always be notified to the<br />
Purchasing Office immediately to ensure they are dealt with promptly and are not allowed to<br />
escalate. Staff in the Purchasing <strong>of</strong>fice are skilled in dealing with suppliers and should always be<br />
involved in any discussions that take place.<br />
Supplier performance on <strong>University</strong> contracts are regularly reviewed through the Contract<br />
Monitoring process. Where appropriate, contracted suppliers will attend regular review meetings<br />
throughout the life <strong>of</strong> the contract. The timings <strong>of</strong> the meetings will depend on the type <strong>of</strong> contract,<br />
frequency <strong>of</strong> issues etc and will be decided between the Purchasing Office, the user department and<br />
the Supplier. Meetings may include discussions regarding the supplier‟s performance and adherence<br />
to the service Level Agreement / contract terms.<br />
Purchasing Procedures December 2011
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