ABOUT THIS REPORT The information in this report is ... - Cummins
ABOUT THIS REPORT The information in this report is ... - Cummins
ABOUT THIS REPORT The information in this report is ... - Cummins
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“Act<strong>in</strong>g <strong>in</strong> accordance<br />
Governance<br />
with our Code of Bus<strong>in</strong>ess<br />
by the Numbers<br />
Conduct <strong>is</strong> the responsibility<br />
made <strong>in</strong> good faith. Where permitted by<br />
ETHICS CERTIFICATION PROCESS<br />
By the end of 2011, Cumm<strong>in</strong>s had sent<br />
GOVERNANCE & RISK<br />
of every employee at<br />
Cumm<strong>in</strong>s and the creation<br />
of <strong>th<strong>is</strong></strong> new ethics and<br />
compliance organization<br />
does not change the<br />
primary accountability<br />
each of us has to live<br />
Cumm<strong>in</strong>s’ values <strong>in</strong> every<br />
aspect of our work.”<br />
Tom L<strong>in</strong>ebarger<br />
Chairman and CEO<br />
ETHICS VIOLATIONS, <strong>REPORT</strong>ING<br />
AND INVESTIGATIONS<br />
Any effective governance and ethics<br />
program must have a mechan<strong>is</strong>m to<br />
ensure ethical codes are enforced.<br />
Employees at all levels at Cumm<strong>in</strong>s are<br />
frequently rem<strong>in</strong>ded that they have an<br />
obligation to <strong>report</strong> suspected violations<br />
of Cumm<strong>in</strong>s’ Code of Bus<strong>in</strong>ess Conduct.<br />
local law, employees can <strong>report</strong> potential<br />
violations anonymously.<br />
Cumm<strong>in</strong>s has a team of Master<br />
Investigators who respond to <strong>report</strong>s<br />
of violations to the Company’s Code<br />
of Bus<strong>in</strong>ess Conduct and make sure<br />
an appropriate action <strong>is</strong> taken <strong>in</strong> a<br />
timely manner. <strong>The</strong> Company has Master<br />
Investigators <strong>in</strong> most regions of the world.<br />
In 2011, Cumm<strong>in</strong>s <strong>in</strong>vestigated 1,076 code<br />
of conduct-related compla<strong>in</strong>ts compared to<br />
814 <strong>in</strong> 2010. Forty-seven percent of those<br />
compla<strong>in</strong>ts came from outside the United<br />
States, and 24 percent of all compla<strong>in</strong>ts<br />
were <strong>report</strong>ed anonymously.<br />
Of those cases <strong>in</strong>vestigated <strong>in</strong> 2011,<br />
53 percent were substantiated and<br />
38 percent of those substantiated<br />
cases resulted <strong>in</strong> employee term<strong>in</strong>ations.<br />
Reports of unprofessional behavior and<br />
those grouped <strong>in</strong>to the category of<br />
Human Relations accounted for the<br />
most Code of Bus<strong>in</strong>ess Conduct cases.<br />
Each year, employees certify their<br />
compliance with the Company’s Code<br />
of Bus<strong>in</strong>ess Conduct and underly<strong>in</strong>g<br />
policies and <strong>report</strong> any exceptions to<br />
Cumm<strong>in</strong>s policy.<br />
In 2011, 17,909 employees and officers –<br />
up from 15,266 <strong>in</strong> 2010 – completed<br />
their annual Ethics Certification <strong>in</strong>clud<strong>in</strong>g<br />
all members of the Board of Directors.<br />
Internal Audit and Cumm<strong>in</strong>s Law<br />
Department reviewed all exceptions<br />
to ensure they were documented and<br />
<strong>in</strong>vestigated, accord<strong>in</strong>g to Company policy.<br />
SUPPLIER CODE OF CONDUCT<br />
Cumm<strong>in</strong>s holds suppliers to a higher<br />
standard than just compliance with local<br />
laws. That’s why the Company’s Supplier<br />
Code of Conduct has been translated<br />
<strong>in</strong>to more than a dozen languages.<br />
<strong>The</strong> code <strong>in</strong>cludes prov<strong>is</strong>ions bann<strong>in</strong>g<br />
child or forced labor, respect<strong>in</strong>g employee<br />
rights and provid<strong>in</strong>g a safe workplace<br />
its code to the Company’s top suppliers<br />
who collectively received 80 percent of<br />
Cumm<strong>in</strong>s’ total spend<strong>in</strong>g. All <strong>report</strong>ed<br />
they were <strong>in</strong> compliance.<br />
JOINT VENTURE RELATIONSHIPS<br />
By do<strong>in</strong>g bus<strong>in</strong>ess through alliances with<br />
partners and jo<strong>in</strong>t venture agreements,<br />
Cumm<strong>in</strong>s can <strong>in</strong>crease market penetration<br />
around the world, streaml<strong>in</strong>e supply cha<strong>in</strong><br />
management, expand product l<strong>in</strong>es and<br />
develop new technologies.<br />
<strong>The</strong> Company takes appropriate steps to<br />
ensure these bus<strong>in</strong>ess relationships share<br />
Cumm<strong>in</strong>s values regardless of whether<br />
the Company directly manages these<br />
alliances and jo<strong>in</strong>t ventures. Cumm<strong>in</strong>s<br />
screens potential partners carefully and<br />
only <strong>in</strong>itiates a jo<strong>in</strong>t venture with partners<br />
whom Company leaders know and trust.<br />
Cumm<strong>in</strong>s strives to ensure its values<br />
are part of jo<strong>in</strong>t venture agreements and<br />
operations by mak<strong>in</strong>g values important to<br />
Cumm<strong>in</strong>s a part of negotiations, and by<br />
1,076<br />
Number of Code of Conduct<br />
cases around the world<br />
<strong>in</strong>vestigated by Cumm<strong>in</strong>s<br />
53<br />
Percentage of those<br />
cases substantiated<br />
13<br />
Average number of days<br />
to close Code of Conduct<br />
cases <strong>in</strong> 2011, down<br />
from 15 <strong>in</strong> 2010<br />
4,166<br />
Cumm<strong>in</strong>s’ suppliers <strong>report</strong><strong>in</strong>g<br />
to be <strong>in</strong> compliance with the<br />
Company’s Supplier Code<br />
of Conduct. <strong>The</strong>y represent<br />
the top 80 percent of<br />
GOVERNANCE & RISK<br />
<strong>The</strong>y can do that <strong>in</strong> a number of ways,<br />
<strong>in</strong>clud<strong>in</strong>g tell<strong>in</strong>g a superv<strong>is</strong>or, <strong>report</strong><strong>in</strong>g it<br />
on-l<strong>in</strong>e at ethics.cumm<strong>in</strong>s.com or by call<strong>in</strong>g<br />
the Cumm<strong>in</strong>s Ethics Help L<strong>in</strong>e (the number<br />
varies by country but <strong>in</strong> the United States<br />
at 1-800-671-9600). All <strong>report</strong>s are<br />
<strong>in</strong>vestigated and violations at any level<br />
of the Company are acted on swiftly<br />
and appropriately.<br />
<strong>The</strong> Company also ensures that no<br />
one’s career can be negatively affected<br />
by <strong>report</strong><strong>in</strong>g suspected code violations<br />
<strong>The</strong> Company averaged 13 days to close<br />
cases <strong>in</strong> 2011, down from 15 days <strong>in</strong> 2010.<br />
Cumm<strong>in</strong>s’ senior leaders closely<br />
monitor <strong>report</strong>ed violations and approve<br />
corrective actions. Each quarter, bus<strong>in</strong>ess<br />
unit leaders receive an update on <strong>report</strong>s<br />
<strong>in</strong> their region or bus<strong>in</strong>ess. Chairman and<br />
CEO Tom L<strong>in</strong>ebarger also receives updates<br />
and an annual update <strong>is</strong> reviewed by the<br />
Audit Committee of the Cumm<strong>in</strong>s<br />
Board of Directors.<br />
for employees.<br />
<strong>The</strong> Company wants to do bus<strong>in</strong>ess<br />
with suppliers that share its passion<br />
for susta<strong>in</strong>able practices and policies.<br />
ensur<strong>in</strong>g Cumm<strong>in</strong>s employees are <strong>in</strong>cluded<br />
on jo<strong>in</strong>t venture boards of directors.<br />
Cumm<strong>in</strong>s largest suppliers<br />
17,909<br />
Employees and officers<br />
who completed their<br />
Ethics Certification at<br />
Cumm<strong>in</strong>s <strong>in</strong> 2011<br />
500<br />
D<strong>is</strong>tribution Bus<strong>in</strong>ess Unit<br />
locations that will need<br />
Bus<strong>in</strong>ess Cont<strong>in</strong>uity Plans<br />
by the end of 2014<br />
94 SUSTAINABILITY <strong>REPORT</strong> 2011–2012 SUSTAINABILITY <strong>REPORT</strong> 2011–2012 95