ABOUT THIS REPORT The information in this report is ... - Cummins
ABOUT THIS REPORT The information in this report is ... - Cummins
ABOUT THIS REPORT The information in this report is ... - Cummins
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TRAVEL SECURITY<br />
Manag<strong>in</strong>g r<strong>is</strong>k key to susta<strong>in</strong>ability<br />
BUSINESS CONTINUITY PLANS<br />
GOVERNANCE & RISK<br />
Keep<strong>in</strong>g our bus<strong>in</strong>ess units up and runn<strong>in</strong>g <strong>is</strong> the ultimate<br />
goal of the R<strong>is</strong>k Management group at Cumm<strong>in</strong>s, mak<strong>in</strong>g<br />
their work critical to keep<strong>in</strong>g our Company susta<strong>in</strong>able.<br />
That’s why Cumm<strong>in</strong>s’ R<strong>is</strong>k Management<br />
team <strong>is</strong> now tak<strong>in</strong>g a broader approach<br />
to their work: not just focus<strong>in</strong>g on how<br />
focus to global processes to make sure we<br />
have the redundancy necessary to meet our<br />
customers’ needs <strong>in</strong> a global marketplace.”<br />
Cumm<strong>in</strong>s Japan Ltd. has been<br />
to keep a particular location operational,<br />
busy help<strong>in</strong>g with the recovery<br />
Cumm<strong>in</strong>s believes strongly that manag<strong>in</strong>g<br />
but also how to keep numerous global<br />
efforts follow<strong>in</strong>g the March 11,<br />
r<strong>is</strong>k effectively enables a company to <strong>in</strong>vest<br />
2011 tsunami. Months after functions operat<strong>in</strong>g.<br />
the d<strong>is</strong>aster, volunteers from<br />
the Company v<strong>is</strong>ited two cities<br />
that were largely destroyed.<br />
Some are photographed here.<br />
“<strong>The</strong> idea <strong>is</strong> to take a more hol<strong>is</strong>tic<br />
approach to r<strong>is</strong>k management,” says<br />
<strong>in</strong> build<strong>in</strong>g stronger communities and <strong>in</strong><br />
reduc<strong>in</strong>g its environmental footpr<strong>in</strong>t.<br />
Th<strong>is</strong> means the Company cannot afford<br />
Cumm<strong>in</strong>s’ facilities suffered<br />
relatively little damage.<br />
Brian McBroom, Cumm<strong>in</strong>s Director of R<strong>is</strong>k<br />
Management. “We want to expand our<br />
lengthy delays, especially <strong>in</strong> its most<br />
critical functions.<br />
A major task for the R<strong>is</strong>k Management<br />
staff, however, rema<strong>in</strong>s the preparation<br />
of Bus<strong>in</strong>ess Cont<strong>in</strong>uity Plans for the most<br />
critical Cumm<strong>in</strong>s locations.<br />
<strong>The</strong>se plans <strong>in</strong>clude detailed <strong><strong>in</strong>formation</strong> on<br />
cr<strong>is</strong><strong>is</strong> communications, operational recovery<br />
and emergency preparedness. Upon<br />
completion, the plans are transferred to<br />
local leaders who update them annually.<br />
<strong>The</strong> staff has prepared well over 100 plans,<br />
but as Cumm<strong>in</strong>s grows, the need for<br />
additional plans <strong>in</strong>creases. <strong>The</strong> D<strong>is</strong>tribution<br />
Bus<strong>in</strong>ess Unit, for example, wants all of its<br />
sites and branches – some 500 locations –<br />
to have cont<strong>in</strong>uity plans by the end of 2014.<br />
To meet that goal, McBroom said the<br />
Limit<strong>in</strong>g r<strong>is</strong>k for Cumm<strong>in</strong>s employees while<br />
they travel <strong>is</strong> one of the responsibilities of<br />
the Global Security team at Cumm<strong>in</strong>s.<br />
<strong>The</strong> team fulfills that m<strong>is</strong>sion by provid<strong>in</strong>g<br />
employees with variety of travel <strong><strong>in</strong>formation</strong><br />
<strong>in</strong>clud<strong>in</strong>g up-to-the-m<strong>in</strong>ute security assessments<br />
of travel dest<strong>in</strong>ations around the world.<br />
<strong>The</strong> <strong><strong>in</strong>formation</strong> <strong>is</strong> delivered <strong>in</strong> multiple ways<br />
<strong>in</strong>clud<strong>in</strong>g Global Security’s “Travel Smart, Travel<br />
Safe” website available on Cumm<strong>in</strong>s’ <strong>in</strong>tranet site.<br />
Billed as “your one stop for your <strong>in</strong>ternational travel<br />
needs,” the site <strong>in</strong>cludes travel “DOs and DON’Ts”;<br />
frequently asked questions and answers; travel<br />
tips for women; travel tips for lesbian, gay, b<strong>is</strong>exual<br />
and transgender employees; advice on how to<br />
travel with medical prescriptions; weather and<br />
much more.<br />
GOVERNANCE & RISK<br />
Senior leaders at the Company ma<strong>in</strong>ta<strong>in</strong> a<br />
cont<strong>in</strong>ually updated l<strong>is</strong>t of the top threats<br />
fac<strong>in</strong>g Cumm<strong>in</strong>s. Frequently, Six Sigma<br />
Black Belts, those employees most adept<br />
at us<strong>in</strong>g the bus<strong>in</strong>ess problem solv<strong>in</strong>g tool,<br />
are assigned to research potential threats<br />
staff has created a Bus<strong>in</strong>ess Cont<strong>in</strong>uity<br />
Plan tra<strong>in</strong><strong>in</strong>g package that helps sites<br />
create their own plans, with the R<strong>is</strong>k<br />
Management team provid<strong>in</strong>g support<br />
remotely. Th<strong>is</strong> new tra<strong>in</strong><strong>in</strong>g package<br />
enables the R<strong>is</strong>k Management team to<br />
<strong>The</strong> site started <strong>in</strong> 2010 and has expanded each<br />
year s<strong>in</strong>ce. It also offers detailed <strong><strong>in</strong>formation</strong> on<br />
travel to countries that might present a high or<br />
moderate r<strong>is</strong>k to v<strong>is</strong>itors, especially those from<br />
certa<strong>in</strong> parts of the world.<br />
and possible counter actions.<br />
focus on the “big picture” as our global<br />
<strong>The</strong> Company works with vendors who not only<br />
Additionally, leaders present a “R<strong>is</strong>k<br />
Map,” “R<strong>is</strong>k Dashboard,” and a l<strong>is</strong>t of the<br />
footpr<strong>in</strong>t cont<strong>in</strong>ues to expand.<br />
Recent natural d<strong>is</strong>asters rang<strong>in</strong>g from<br />
provide <strong><strong>in</strong>formation</strong> but also respond to such<br />
th<strong>in</strong>gs as medical emergencies across the world.<br />
“Top 10 R<strong>is</strong>ks” and their correspond<strong>in</strong>g<br />
mitigation strategies at every Board of<br />
Directors meet<strong>in</strong>g. Th<strong>is</strong> keeps Cumm<strong>in</strong>s<br />
directors <strong>in</strong>formed about potential<br />
obstacles to the Company’s success.<br />
the tsunami <strong>in</strong> Japan and earthquakes<br />
<strong>in</strong> Mexico, to the tornadoes <strong>in</strong> Southern<br />
Indiana and Kentucky <strong>in</strong> the spr<strong>in</strong>g of<br />
2012 underscore the urgency of complet<strong>in</strong>g<br />
the plans. To protect Cumm<strong>in</strong>s’ supply<br />
In 2011, the Global Security team <strong>in</strong>itiated and<br />
completed onl<strong>in</strong>e tra<strong>in</strong><strong>in</strong>g for employees who<br />
travel for their jobs. <strong>The</strong> tra<strong>in</strong><strong>in</strong>g targeted<br />
employees who travel to high- and moderater<strong>is</strong>k<br />
countries and <strong>in</strong>cluded advice such as tak<strong>in</strong>g<br />
cha<strong>in</strong> aga<strong>in</strong>st similar r<strong>is</strong>ks, the Company’s<br />
different routes to work sites and on how to ra<strong>is</strong>e<br />
suppliers are also asked to create and<br />
awareness about your personal surround<strong>in</strong>gs.<br />
ma<strong>in</strong>ta<strong>in</strong> their own cont<strong>in</strong>uity plans.<br />
98 SUSTAINABILITY <strong>REPORT</strong> 2011–2012 SUSTAINABILITY <strong>REPORT</strong> 2011–2012 99