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ABOUT THIS REPORT The information in this report is ... - Cummins

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TRAVEL SECURITY<br />

Manag<strong>in</strong>g r<strong>is</strong>k key to susta<strong>in</strong>ability<br />

BUSINESS CONTINUITY PLANS<br />

GOVERNANCE & RISK<br />

Keep<strong>in</strong>g our bus<strong>in</strong>ess units up and runn<strong>in</strong>g <strong>is</strong> the ultimate<br />

goal of the R<strong>is</strong>k Management group at Cumm<strong>in</strong>s, mak<strong>in</strong>g<br />

their work critical to keep<strong>in</strong>g our Company susta<strong>in</strong>able.<br />

That’s why Cumm<strong>in</strong>s’ R<strong>is</strong>k Management<br />

team <strong>is</strong> now tak<strong>in</strong>g a broader approach<br />

to their work: not just focus<strong>in</strong>g on how<br />

focus to global processes to make sure we<br />

have the redundancy necessary to meet our<br />

customers’ needs <strong>in</strong> a global marketplace.”<br />

Cumm<strong>in</strong>s Japan Ltd. has been<br />

to keep a particular location operational,<br />

busy help<strong>in</strong>g with the recovery<br />

Cumm<strong>in</strong>s believes strongly that manag<strong>in</strong>g<br />

but also how to keep numerous global<br />

efforts follow<strong>in</strong>g the March 11,<br />

r<strong>is</strong>k effectively enables a company to <strong>in</strong>vest<br />

2011 tsunami. Months after functions operat<strong>in</strong>g.<br />

the d<strong>is</strong>aster, volunteers from<br />

the Company v<strong>is</strong>ited two cities<br />

that were largely destroyed.<br />

Some are photographed here.<br />

“<strong>The</strong> idea <strong>is</strong> to take a more hol<strong>is</strong>tic<br />

approach to r<strong>is</strong>k management,” says<br />

<strong>in</strong> build<strong>in</strong>g stronger communities and <strong>in</strong><br />

reduc<strong>in</strong>g its environmental footpr<strong>in</strong>t.<br />

Th<strong>is</strong> means the Company cannot afford<br />

Cumm<strong>in</strong>s’ facilities suffered<br />

relatively little damage.<br />

Brian McBroom, Cumm<strong>in</strong>s Director of R<strong>is</strong>k<br />

Management. “We want to expand our<br />

lengthy delays, especially <strong>in</strong> its most<br />

critical functions.<br />

A major task for the R<strong>is</strong>k Management<br />

staff, however, rema<strong>in</strong>s the preparation<br />

of Bus<strong>in</strong>ess Cont<strong>in</strong>uity Plans for the most<br />

critical Cumm<strong>in</strong>s locations.<br />

<strong>The</strong>se plans <strong>in</strong>clude detailed <strong><strong>in</strong>formation</strong> on<br />

cr<strong>is</strong><strong>is</strong> communications, operational recovery<br />

and emergency preparedness. Upon<br />

completion, the plans are transferred to<br />

local leaders who update them annually.<br />

<strong>The</strong> staff has prepared well over 100 plans,<br />

but as Cumm<strong>in</strong>s grows, the need for<br />

additional plans <strong>in</strong>creases. <strong>The</strong> D<strong>is</strong>tribution<br />

Bus<strong>in</strong>ess Unit, for example, wants all of its<br />

sites and branches – some 500 locations –<br />

to have cont<strong>in</strong>uity plans by the end of 2014.<br />

To meet that goal, McBroom said the<br />

Limit<strong>in</strong>g r<strong>is</strong>k for Cumm<strong>in</strong>s employees while<br />

they travel <strong>is</strong> one of the responsibilities of<br />

the Global Security team at Cumm<strong>in</strong>s.<br />

<strong>The</strong> team fulfills that m<strong>is</strong>sion by provid<strong>in</strong>g<br />

employees with variety of travel <strong><strong>in</strong>formation</strong><br />

<strong>in</strong>clud<strong>in</strong>g up-to-the-m<strong>in</strong>ute security assessments<br />

of travel dest<strong>in</strong>ations around the world.<br />

<strong>The</strong> <strong><strong>in</strong>formation</strong> <strong>is</strong> delivered <strong>in</strong> multiple ways<br />

<strong>in</strong>clud<strong>in</strong>g Global Security’s “Travel Smart, Travel<br />

Safe” website available on Cumm<strong>in</strong>s’ <strong>in</strong>tranet site.<br />

Billed as “your one stop for your <strong>in</strong>ternational travel<br />

needs,” the site <strong>in</strong>cludes travel “DOs and DON’Ts”;<br />

frequently asked questions and answers; travel<br />

tips for women; travel tips for lesbian, gay, b<strong>is</strong>exual<br />

and transgender employees; advice on how to<br />

travel with medical prescriptions; weather and<br />

much more.<br />

GOVERNANCE & RISK<br />

Senior leaders at the Company ma<strong>in</strong>ta<strong>in</strong> a<br />

cont<strong>in</strong>ually updated l<strong>is</strong>t of the top threats<br />

fac<strong>in</strong>g Cumm<strong>in</strong>s. Frequently, Six Sigma<br />

Black Belts, those employees most adept<br />

at us<strong>in</strong>g the bus<strong>in</strong>ess problem solv<strong>in</strong>g tool,<br />

are assigned to research potential threats<br />

staff has created a Bus<strong>in</strong>ess Cont<strong>in</strong>uity<br />

Plan tra<strong>in</strong><strong>in</strong>g package that helps sites<br />

create their own plans, with the R<strong>is</strong>k<br />

Management team provid<strong>in</strong>g support<br />

remotely. Th<strong>is</strong> new tra<strong>in</strong><strong>in</strong>g package<br />

enables the R<strong>is</strong>k Management team to<br />

<strong>The</strong> site started <strong>in</strong> 2010 and has expanded each<br />

year s<strong>in</strong>ce. It also offers detailed <strong><strong>in</strong>formation</strong> on<br />

travel to countries that might present a high or<br />

moderate r<strong>is</strong>k to v<strong>is</strong>itors, especially those from<br />

certa<strong>in</strong> parts of the world.<br />

and possible counter actions.<br />

focus on the “big picture” as our global<br />

<strong>The</strong> Company works with vendors who not only<br />

Additionally, leaders present a “R<strong>is</strong>k<br />

Map,” “R<strong>is</strong>k Dashboard,” and a l<strong>is</strong>t of the<br />

footpr<strong>in</strong>t cont<strong>in</strong>ues to expand.<br />

Recent natural d<strong>is</strong>asters rang<strong>in</strong>g from<br />

provide <strong><strong>in</strong>formation</strong> but also respond to such<br />

th<strong>in</strong>gs as medical emergencies across the world.<br />

“Top 10 R<strong>is</strong>ks” and their correspond<strong>in</strong>g<br />

mitigation strategies at every Board of<br />

Directors meet<strong>in</strong>g. Th<strong>is</strong> keeps Cumm<strong>in</strong>s<br />

directors <strong>in</strong>formed about potential<br />

obstacles to the Company’s success.<br />

the tsunami <strong>in</strong> Japan and earthquakes<br />

<strong>in</strong> Mexico, to the tornadoes <strong>in</strong> Southern<br />

Indiana and Kentucky <strong>in</strong> the spr<strong>in</strong>g of<br />

2012 underscore the urgency of complet<strong>in</strong>g<br />

the plans. To protect Cumm<strong>in</strong>s’ supply<br />

In 2011, the Global Security team <strong>in</strong>itiated and<br />

completed onl<strong>in</strong>e tra<strong>in</strong><strong>in</strong>g for employees who<br />

travel for their jobs. <strong>The</strong> tra<strong>in</strong><strong>in</strong>g targeted<br />

employees who travel to high- and moderater<strong>is</strong>k<br />

countries and <strong>in</strong>cluded advice such as tak<strong>in</strong>g<br />

cha<strong>in</strong> aga<strong>in</strong>st similar r<strong>is</strong>ks, the Company’s<br />

different routes to work sites and on how to ra<strong>is</strong>e<br />

suppliers are also asked to create and<br />

awareness about your personal surround<strong>in</strong>gs.<br />

ma<strong>in</strong>ta<strong>in</strong> their own cont<strong>in</strong>uity plans.<br />

98 SUSTAINABILITY <strong>REPORT</strong> 2011–2012 SUSTAINABILITY <strong>REPORT</strong> 2011–2012 99

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