JOURNAL OF PUBLIC AFFAIRS EDUCATION - naspaa
JOURNAL OF PUBLIC AFFAIRS EDUCATION - naspaa
JOURNAL OF PUBLIC AFFAIRS EDUCATION - naspaa
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Operation PSA: The Action Learning of Curiosity and Creativity<br />
development of their initial PSAs (Appendix A). Using the pool of questions in<br />
Appendix A, and through conversations about the strengths and merits of each,<br />
the collected items were narrowed down to a reasonable series of 10 questions.<br />
Five questions were suitable for use when videotaping students:<br />
1. How did you learn about public administration<br />
2. What does public administration mean to you<br />
3. Do you think that you’re in the right field Why<br />
4. How important is public administration and do we really need this<br />
field<br />
5. What was your most memorable public administration class and why<br />
Five questions were used when videotaping faculty members:<br />
1. What is public administration<br />
2. Who are public administration students<br />
3. How are we doing with recruiting new students to the field<br />
4. What advice would you give to someone considering a public<br />
administration degree<br />
5. In your teaching, what was the most memorable public administration<br />
course and why<br />
The succession and framing of these queries was quite strategic. They were built<br />
into a funnel sequence that “starts with broad, open-ended questions and moves<br />
to narrower, more closed questions” (O’Hair, Gustav, Wiemann, & Wiemann,<br />
1995, p. 392). This system enabled interviewees to discuss public administration<br />
in an abstract manner (i.e., What is public administration) and then proceeded<br />
into personal declarations of leadership within and about the field, advice to<br />
others considering public administration, and memorable experiences. In similar<br />
fashion, it coincided with Revans’ learning equation, where the first group of<br />
questions related to past or programmed knowledge (P), the middle ones<br />
promoted insight (Q), and the last few revealed a composite of learning.<br />
Second, another concern was the identification of which courses to approach<br />
for student and faculty participation when making the PSAs. For example, in<br />
trying to explore the spectrum of leadership development within an<br />
undergraduate program, PA 270 Public Administration was selected, because it<br />
reflected students’ initial forays into public and nonprofit leadership, while the<br />
PA 619 Public Management Seminar exhibited a graduate perspective on<br />
leadership skills. Once a consent form (Appendix B) outlining the nature of<br />
Operation PSA was drafted and approved by the department chair, team<br />
members approached students and faculty for participation.<br />
Third, because they were to be instruments representing the evolving field of<br />
public and nonprofit administration, the team agreed that the resultant PSAs<br />
should (1) document change within the discipline, (2) emphasize the boundaryspanning<br />
role of communication, (3) demonstrate how organizational goals were<br />
realized through group activity, and (4) reflect the needs of community<br />
Journal of Public Affairs Education 369