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Operation PSA: The Action Learning of Curiosity and Creativity Kimoto, D., Frasco, J., Juta, S., & Mulder, L. (2008a, May 19). What is public administration (PA 270). (Video file). Video posted to http://www.youtube.com/watchv=xyeqrPBKti4. Kimoto, D., Frasco, J., Juta, S., & Mulder, L. (2008b, May 31). Operation PSA: The action learning of curiosity and creativity. Interactive session presented at the annual Teaching Public Administration Conference, Richmond, VA. Kimoto, D., Frasco, J., Juta, S., & Mulder, L. (2008c, September 25). Teaching public administration conference (TPAC). (Video file). Video posted to http://www.youtube.com/watchv=Ugf9nzZcxko. Kingsbury, A. (2007, May 17). The measure of learning. U.S. News and World Report, 53-57. Koliba, C.J. (2004). Assessing reflection assignments for public affairs courses: Implications for educating reflective practitioners. Journal of Public Affairs Education, 10, 295-309. Lee, M.J., McLoughlin, C., & Chan, A. (2008). Talk the talk: Learner-generated podcasts as catalysts for knowledge creation. British Journal of Educational Technology, 39(3), 501-521. Littlejohn, A., Falconer, I., & McGill, L. (2006). Characterising effective eLearning resources. Computers & Education, 50(3), 757-771. McGuire, M. (2006). Collaborative public management: Assessing what we know and how we know it. Public Administration Review, 66, 33-43. Museum of Broadcast Communications. (2007) Public service announcements. Retrieved June 10, 2008, from http://www.museum.tv/archives/etv/P/htmlP/publicservic/publicservic.htm. National Association of Schools of Public Affairs and Administration. (2007). The MPA/MPP YouTube public policy challenge. Retrieved June 3, 2008, from http://www.<strong>naspaa</strong>.org/youtubechallenge/ SeasonI_winners.asp. National Centre of Languages. (2007). Using digital video to develop speaking skills. Retrieved May 31, 2009, from http://www.cilt.org.uk/14to19/ict/billingham.htm. O’Hair, D., Gustav, F.W., Wiemann, J.M., & Wiemann, M.O. (1995). Competent communication. New York: St. Martin's Press. Pepper, G.L. (1995). Communicating in organizations: A cultural approach. New York: McGraw-Hill. Raelin, J. (2006). Does action learning promote collaborative leadership Academy of Management Leadership & Education, 5(2), 152-168. Revans, R. (1980). Action learning: New techniques for action learning. London: Blond & Briggs. Revans, R. (1998). Sketches in action learning. Performance Improvement Quarterly, 11, 23-27. Ruben, B.D., & Stewart, L.P. (1998). Communication and human behavior. Boston: Allyn and Bacon. Sternberg, R.J., & Luppart, T.I. (1991). Creating creative minds. Phi Delta Kappan, 72(8), 608-614. United Nations Economic and Social Council. (2002). The critical role of public administration and good governance in implementing the United Nations Millennium Declaration: human resources development. Retrieved May 4, 2009, from http://unpan1.un.org/intradoc/groups/public/ documents /un/unpan003531.pdf. Weatherization Assistance Program. (2009). Spreading the word through public service announcements. Retrieved May 31, 2009, from http://www.waptac.org/sp.aspmc=public_guides_psas. Worley, R.B. (2000). The medium is not the message. Business Communication Quarterly, 3(3), 93-101. Yang, Y.C. (2007). A catalyst for teaching critical thinking in a large university class in Taiwan: Asynchronous online discussion with the facilitation of teaching assistants. Education Technology Research and Development, 56, 241-264. Yeh, Y. (2006). The interactive effects of personal traits and guided practices on pre-service teachers' changes in personal teaching efficacy. British Journal of Educational Technology, 37(4), 513-526. 376 Journal of Public Affairs Education
Operation PSA: The Action Learning of Curiosity and Creativity Diane Kimoto is an Assistant Professor in Grand Valley State University’s School of Public and Nonprofit Administration. Kimoto earned her Ph.D. from the University of Southern California, with emphases in interpersonal and organizational communications. Her research and publishing interests combine communication and pedagogic theory towards identifying the underlying approaches that guide the co-operative experience between teachers and students in promoting excellence in learning. She is currently the program chair for the annual American Society for Public Administration-sponsored Teaching Public Administration Conference. Jenny Frasco is currently an MBA student at the University of Michigan, Flint campus, with a concentration in Health Care Management. She holds a bachelor’s degree in organizational communication from Michigan State University, and a master’s degree in public administration, with a nonprofit emphasis, from Grand Valley State University in Grand Rapids, Michigan. She is passionate about citizenship and the spirit of public service, and tries to lead by example through volunteer efforts in her local community of Rockford, MI. Lorne Mulder is the Executive Director of the Battle Creek and Calhoun County Homeless Coalition, and has six years of executive management experience in leading self-help support organizations. He has a master’s degree in public administration, with a nonprofit emphasis, from Grand Valley State University. His undergraduate education is in political science, from Aquinas College. Lorne enjoys serving populations with substance abuse disorders, and is inspired by helping people recover. Sylvia Tsitsi Juta is a Ph.D. student at Western Michigan University in Kalamazoo, Michigan. She is studying public administration with a focus in nonprofit management. She holds a bachelor’s degree in history from the University of Zimbabwe, and an MPA from Grand Valley State University in Grand Rapids, Michigan. She has seven years experience teaching high school in Zimbabwe. She has worked with non-governmental organizations such as CARE International in rural Zimbabwe. Her research interest is comparative study in nonprofit leadership. Journal of Public Affairs Education 377
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