SAILOR 500/250 FleetBroadband
SAILOR 500/250 FleetBroadband
SAILOR 500/250 FleetBroadband
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Chapter 5: Troubleshooting<br />
Problem Possible Cause Remedy<br />
A LAN<br />
connection<br />
cannot be<br />
established.<br />
An IP handset<br />
connection<br />
cannot be<br />
established.<br />
The cable is not<br />
properly<br />
connected.<br />
The cable type or<br />
connector type is<br />
not correct.<br />
The cable is not<br />
properly<br />
connected.<br />
You have<br />
connected to the<br />
ISDN interface.<br />
There is no power<br />
(PoE) in the LAN<br />
interface. The<br />
reason may be that<br />
there is not<br />
enough power to<br />
supply PoE for the<br />
LAN interface.<br />
Connect the cable.<br />
For information on the correct<br />
type of connector and cable, refer<br />
to the installation manual.<br />
Connect the cable.<br />
Remove the cable and connect to<br />
one of the LAN connectors in<br />
stead.<br />
Check that the input voltage is<br />
within the specified range<br />
(10.5 - 32 V DC; 14 A - 5.5 A).<br />
Check that you do not have too<br />
many power-consuming devices<br />
connected. The maximum<br />
available output power on the<br />
LAN (PoE) interface is 32 W if you<br />
are using a 12 V supply and 64 W<br />
if you are using a 24 V supply.<br />
If possible, disconnect other<br />
connected devices.<br />
144 Troubleshooting guide
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