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Handbook for Quality Assurance in Higher Education The ... - TCU

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- What future developments are there?<br />

- How are teachers prepared <strong>for</strong> the teach<strong>in</strong>g task?<br />

- Is the teach<strong>in</strong>g delivered by the staff supervised and assessed?<br />

9. <strong>Quality</strong> of support staff<br />

Criterion<br />

<strong>The</strong>re is adequate support <strong>in</strong> terms of staff<strong>in</strong>g at the libraries, laboratories, adm<strong>in</strong>istration<br />

and student services.<br />

Explanation<br />

Program quality depends mostly on <strong>in</strong>teraction between staff and students. However, academic<br />

staff cannot per<strong>for</strong>m well without the quality of the support staff. <strong>The</strong>se might be staff<br />

members who support the library, laboratories, computer facilities etc.<br />

Look<strong>in</strong>g <strong>for</strong> evidence<br />

• Are the library support staff members competent and sufficient?<br />

• Are the laboratories support staff members competent and sufficient?<br />

• Are the computer facilities support staff members competent and sufficient?<br />

• Are the adm<strong>in</strong>istrative support staff members competent and sufficient?<br />

10. <strong>The</strong> Profile of the student<br />

• <strong>The</strong>re are clearly <strong>for</strong>mulated admission criteria <strong>for</strong> undergraduate<br />

and graduate programs<br />

• If students admission <strong>in</strong>volves selection, the procedure and criteria are<br />

clear, adequate and transparent<br />

• <strong>The</strong> planned study load is <strong>in</strong> l<strong>in</strong>e with the real study load<br />

Explanation<br />

<strong>The</strong> quality of the output depends a lot on the quality of the <strong>in</strong>put. This concerns also the students<br />

admitted <strong>for</strong> the program.<br />

<strong>The</strong> <strong>in</strong>take<br />

- Give a summary of the <strong>in</strong>take of first year students us<strong>in</strong>g Table 5<br />

- Give a summary of the total number of students enrolled <strong>in</strong> the program us<strong>in</strong>g Table 6.<br />

Table 5: Intake of first-year students (last 5 academic years)<br />

Full-time Part-time<br />

Academic year M F Total M F Total<br />

Guidel<strong>in</strong>es <strong>for</strong> Self Assessment<br />

25<br />

IUCEA/ CHE/ NCHE/ <strong>TCU</strong>/ DAAD

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