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East Bay Coalition for the Homeless - Roger Williams University

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Competitive Analysis: Social Media Usage<br />

Only one organization seems to be Web 2.0–savvy. The rest display various degrees of social media usage as reflected<br />

in <strong>the</strong> chart below. Data <strong>for</strong> <strong>the</strong> chart were collected from each organization’s official Facebook and Twitter accounts.<br />

Data were <strong>the</strong>n used to position <strong>the</strong> EBCH and its competitors in terms of social media usage, as seen in <strong>the</strong> map<br />

on <strong>the</strong> next page. The RI <strong>Coalition</strong> <strong>for</strong> <strong>the</strong> <strong>Homeless</strong> maintains <strong>the</strong> strongest social media presence and is <strong>the</strong> most<br />

up-to-date. The website links to its Facebook and Twitter accounts; press releases also are archived on <strong>the</strong> website. The<br />

Providence Center also links its website to its Facebook and Twitter accounts as well as to its LinkedIn connection.<br />

Amos House only has a Facebook and Twitter account, but <strong>the</strong>y both are up-to-date. The o<strong>the</strong>r organizations have<br />

very limited social media resources that are not up-to-date.<br />

2,500 <br />

2,000 <br />

1,500 <br />

1,000 <br />

500 <br />

Facebook Likes <br />

TwiJer Followers <br />

0 <br />

RI Coali.on <strong>for</strong> <strong>the</strong> <strong>Homeless</strong> <br />

Crossroads RI <br />

RI Housing Resources Comission <br />

Housing Network <strong>for</strong> RI <br />

Amos House <br />

Providence Center <br />

WARM House <br />

EBCH <br />

9

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