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Download our latest Annual Report - Bakkavor

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<strong>our</strong> responsibilities<br />

doing things the right way<br />

bakkavor<br />

values<br />

<strong>Bakkavor</strong> has five core values that directly<br />

influence the way we run <strong>our</strong> business. Our<br />

values define and shape <strong>our</strong> culture; they<br />

are what make <strong>Bakkavor</strong> different.<br />

customer care<br />

We are committed to supplying outstanding quality,<br />

value and service, never forgetting that <strong>our</strong> relationship<br />

with <strong>our</strong> customers is pivotal to <strong>our</strong> success.<br />

can do<br />

We enc<strong>our</strong>age personal initiative and empower<br />

<strong>our</strong> people to make things happen. Our motivation<br />

comes from a determination to succeed in all we do.<br />

teamwork<br />

We believe everyone has a valuable part to<br />

play in the success of the business. We aim to<br />

communicate effectively and are committed to<br />

the highest standards of ethics and integrity.<br />

innovation<br />

We thrive on challenges, looking for innovative ways<br />

to grow and improve <strong>our</strong> business further.<br />

getting it right, keeping it right<br />

We strive to deliver the right result every time in<br />

the most effective way, providing value for <strong>our</strong><br />

customers and stakeholders alike.<br />

managing <strong>our</strong><br />

responsibilities<br />

We have the structure and res<strong>our</strong>ces in place to<br />

manage <strong>our</strong> key Corporate Social Responsibility<br />

(CSR) areas effectively.<br />

food safety & csr initiatives<br />

PRIORITY FOCUS AREAS<br />

• Food safety<br />

• Health & Safety (H&S)<br />

• Environment<br />

employee initiatives<br />

PRIORITY FOCUS AREAS<br />

• Employee retention<br />

• Employee training and development<br />

• Other employee areas: diversity,<br />

temporary lab<strong>our</strong><br />

community initiatives<br />

PRIORITY FOCUS AREAS<br />

• Community understanding<br />

and support<br />

Measuring and improving <strong>our</strong> performance<br />

Performance in the three areas below is highlighted in <strong>our</strong> KPIs<br />

on page 8. Other CSR measures are reported online.<br />

Health & safety<br />

Major accidents per 100,000 employees.<br />

Employee retention<br />

% retention rates for managers and<br />

site-graded employees.<br />

Employee succession<br />

% employees (above a certain band)<br />

who have been reviewed every six<br />

months for career development.<br />

RESPONSIBILITY<br />

Group Technical Director,<br />

Central and business<br />

Technical teams<br />

RESPONSIBILITY<br />

Group and business<br />

HR teams<br />

RESPONSIBILITY<br />

<strong>Bakkavor</strong> businesses<br />

3 Group<br />

KPIs<br />

page 21

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