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BAKKAVOR ANNUAL REPORT AND ACCOUNTS 2012<br />
macro trends<br />
2. societal and technological change<br />
72%<br />
of shoppers who own a<br />
smartphone or tablet computer<br />
would like personalised<br />
e-promotions. 7<br />
STRONG GROWTH PREDICTED FOR CONVENIENCE STORES<br />
VALUE OF UK CONVENIENCE MARKET (£bn), 2012–2017F<br />
33.9 35.6 37.4<br />
39.4<br />
41.5<br />
43.6<br />
28.5%<br />
growth 2012-2017<br />
2012 2013f 2014f 2015f 2016f 2017f<br />
S<strong>our</strong>ce: IGD<br />
macro trends<br />
SMALLER HOUSEHOLDS STILL GROWING<br />
The breakdown of traditional family structures,<br />
changing lifestyles, and growth in the over 65s<br />
and 20-30 year olds continue to influence the<br />
rise in smaller household sizes.<br />
PERSONALISED SERVICE 24/7<br />
Increased wi-fi accessibility and ownership<br />
of mobile devices allow people to use online<br />
services and access information 24/7. The<br />
popularity of social media has sparked an<br />
expectation for people to receive information<br />
specific to their needs.<br />
consumer trends<br />
TIME PRESSURE<br />
Time-saving shortcuts, such as shopping<br />
for products online and ‘on the move’, are<br />
becoming the norm. People (particularly in<br />
smaller households) continue to look to save<br />
time preparing and cooking food.<br />
EXPANDING REPERTOIRES<br />
Diverse communities, affordable overseas<br />
travel and increased t<strong>our</strong>ism expose people to<br />
new cultures and tastes and gradually increase<br />
people’s willingness to try new things. 43% of<br />
global consumers agree with the statement,<br />
“my taste in food has changed as a result of<br />
exposure to foods from other cultures”. 8<br />
retail trends<br />
CONVENIENT SHOPPING<br />
Grocery retailers are focusing investment in<br />
smaller, town-centre convenience stores and<br />
online shopping (with options such as home<br />
delivery or click and collect). Through store<br />
loyalty cards and the increase in online and<br />
mobile shopping, retailers are improving their<br />
shopper knowledge and attracting current and<br />
potential customers with tailored offers.<br />
ETHNIC FOCUS<br />
Grocery retailers have responded to the rise in<br />
ethnic diversity and demand for new tastes by<br />
dedicating more shelf space to a wider range of<br />
different cuisines.<br />
online grocery<br />
shopping<br />
£11.1bn<br />
The UK’s internet grocery market will be<br />
worth £11.1bn by 2017, almost double its<br />
current value of £5.6bn.This represents a<br />
CAGR of 14.6% between 2012 and 2017. 9<br />
what does this mean<br />
for bakkavor<br />
Sales of <strong>Bakkavor</strong> products should benefit<br />
directly from the increase in convenience<br />
stores and the rise in single-person<br />
households. An expectation of 24/7 service<br />
and increased retailer investment in online<br />
and delivery services means that fresh<br />
prepared foods are bought with increasing<br />
confidence around the clock.<br />
bakkavor action: 2012<br />
SOCIAL COMMUNICATION<br />
We promote the health benefits of watercress<br />
on Facebook and Twitter. 13 million packs of<br />
<strong>our</strong> watercress were sold in 2012.<br />
www.facebook.com/watercress<br />
JUST FOR ONE<br />
We launched a range of small 8” premium<br />
pizzas and microwaveable pizza slices.<br />
NEW TASTE SENSATIONS<br />
We launched modern Spanish ready meals and<br />
breads, a restaurant-inspired Indian range and<br />
Mexican meals and side dishes. We also ‘spiced<br />
up’ dips and salads with fresh ingredients such<br />
as jalapeno peppers and wasabi.<br />
7 IGD: Winning Shoppers’ Trust<br />
8 Datamonitor: Experimentation: Consumer & Innovation Trends<br />
9 IGD October 2012<br />
PAGE 31 VIEW THE FULL REPORT AT ANNUALREPORT12.BAKKAVOR.COM