Download our latest Annual Report - Bakkavor
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BAKKAVOR ANNUAL REPORT AND ACCOUNTS 2012<br />
<strong>our</strong> responsibilities<br />
2. engaging with <strong>our</strong> stakeholders<br />
IN 2012, THE GROUP DONATED OVER £159,000 TO<br />
CHARITABLE ORGANISATIONS.<br />
The largest contributor within the Group was<br />
<strong>Bakkavor</strong> Spalding’s Staff Shop, based in Lincolnshire,<br />
which donates all proceeds to local charities and<br />
employee events.<br />
Employees at <strong>our</strong> GEF 2012, who organise site events to raise money for local charities<br />
SUPPLIER ENGAGEMENT: COLLABORATIVE WORKING<br />
We have developed <strong>our</strong> most successful relationships with suppliers<br />
who understand customer service, food safety excellence, a quest for<br />
continuous improvement and the importance of innovative forward<br />
thinking. These criteria form part of <strong>our</strong> supplier selection process and<br />
are essential in meeting <strong>our</strong> long-term needs.<br />
Over the past few years <strong>our</strong> focus has been heavily geared towards<br />
managing the impact of price volatility in commodity markets. To help<br />
mitigate the effects of price fluctuations we are, where possible,<br />
increasingly hedging <strong>our</strong> exposure via longer forward contracts on key<br />
commodity items and establishing cost-principled pricing contracts to<br />
reduce the impact of market sentiment. This involves working closely<br />
with key suppliers. Having an established relationship with them is a<br />
vital part of the contract negotiation process.<br />
Human Rights and ethical auditing<br />
<strong>Bakkavor</strong> supports the United Nations’ Universal Declaration of<br />
Human Rights and the core conventions of the International Lab<strong>our</strong><br />
Organisation. We, and <strong>our</strong> suppliers, are required to comply with all<br />
local and national laws covering working h<strong>our</strong>s and conditions, health<br />
and safety, rates of pay, terms of employment and minimum age of<br />
employment. We carry out ethical audits on <strong>our</strong> suppliers, where<br />
required, based on risk-assessment and customer specifications. We<br />
are founder members of SEDEX, which helps to risk-assess the supply<br />
chain according to the ETI Base Code.<br />
INVESTOR ENGAGEMENT: OPENNESS AND TRANSPARENCY<br />
COMMUNITY ENGAGEMENT: UNDERSTANDING AND HELPING<br />
We expect <strong>our</strong> local management teams to understand the issues<br />
facing their communities and we enc<strong>our</strong>age them to support local<br />
initiatives. At <strong>our</strong> annual Group Responsibility Awards ceremony we<br />
present <strong>our</strong> Good Neighb<strong>our</strong> Award to the site that has made the most<br />
positive impact in its local community.<br />
At the 2012 awards held in May, nine sites submitted an entry for<br />
<strong>our</strong> Good Neighb<strong>our</strong> Award and Ann Savage, GEF Chairperson, was<br />
delighted to announce Caledonian Produce as the overall winner.<br />
Caledonian successfully linked up with the local newspaper to ask<br />
people in its community which charities the business should support.<br />
This forged a positive relationship with the local paper and proved an<br />
effective way of engaging with the local community.<br />
In 2012, the Group donated over £159,000 to charitable organisations.<br />
The largest contributor within the Group was <strong>Bakkavor</strong> Spalding’s<br />
Staff Shop, based in Lincolnshire, which donates all proceeds to local<br />
charities and employee events.<br />
INDUSTRY ENGAGEMENT: BEING PART OF THE DEBATE<br />
Our Group Technical Director and Group CSR Manager actively engage<br />
with external CR-related forums and industry working groups and,<br />
between them, sit on all major customer working parties. Examples<br />
of industry engagement include: Industry Grocery Distribution (IGD)<br />
Industry Sustainability Group and Water Stewardship, IGD New and<br />
Emerging Technologies Group and IGD Technical Leadership Forum.<br />
We are committed to open, timely and unbiased communication with all<br />
stakeholders, whilst being conscious of the need to respect commercial<br />
sensitivities. More detail on <strong>our</strong> investor engagement programme can<br />
be found on page 48 in <strong>our</strong> Corporate Governance section.<br />
PAGE 40 VIEW THE FULL REPORT AT ANNUALREPORT12.BAKKAVOR.COM