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Download our latest Annual Report - Bakkavor

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BAKKAVOR ANNUAL REPORT AND ACCOUNTS 2012<br />

<strong>our</strong> responsibilities<br />

2. engaging with <strong>our</strong> stakeholders<br />

IN 2012, THE GROUP DONATED OVER £159,000 TO<br />

CHARITABLE ORGANISATIONS.<br />

The largest contributor within the Group was<br />

<strong>Bakkavor</strong> Spalding’s Staff Shop, based in Lincolnshire,<br />

which donates all proceeds to local charities and<br />

employee events.<br />

Employees at <strong>our</strong> GEF 2012, who organise site events to raise money for local charities<br />

SUPPLIER ENGAGEMENT: COLLABORATIVE WORKING<br />

We have developed <strong>our</strong> most successful relationships with suppliers<br />

who understand customer service, food safety excellence, a quest for<br />

continuous improvement and the importance of innovative forward<br />

thinking. These criteria form part of <strong>our</strong> supplier selection process and<br />

are essential in meeting <strong>our</strong> long-term needs.<br />

Over the past few years <strong>our</strong> focus has been heavily geared towards<br />

managing the impact of price volatility in commodity markets. To help<br />

mitigate the effects of price fluctuations we are, where possible,<br />

increasingly hedging <strong>our</strong> exposure via longer forward contracts on key<br />

commodity items and establishing cost-principled pricing contracts to<br />

reduce the impact of market sentiment. This involves working closely<br />

with key suppliers. Having an established relationship with them is a<br />

vital part of the contract negotiation process.<br />

Human Rights and ethical auditing<br />

<strong>Bakkavor</strong> supports the United Nations’ Universal Declaration of<br />

Human Rights and the core conventions of the International Lab<strong>our</strong><br />

Organisation. We, and <strong>our</strong> suppliers, are required to comply with all<br />

local and national laws covering working h<strong>our</strong>s and conditions, health<br />

and safety, rates of pay, terms of employment and minimum age of<br />

employment. We carry out ethical audits on <strong>our</strong> suppliers, where<br />

required, based on risk-assessment and customer specifications. We<br />

are founder members of SEDEX, which helps to risk-assess the supply<br />

chain according to the ETI Base Code.<br />

INVESTOR ENGAGEMENT: OPENNESS AND TRANSPARENCY<br />

COMMUNITY ENGAGEMENT: UNDERSTANDING AND HELPING<br />

We expect <strong>our</strong> local management teams to understand the issues<br />

facing their communities and we enc<strong>our</strong>age them to support local<br />

initiatives. At <strong>our</strong> annual Group Responsibility Awards ceremony we<br />

present <strong>our</strong> Good Neighb<strong>our</strong> Award to the site that has made the most<br />

positive impact in its local community.<br />

At the 2012 awards held in May, nine sites submitted an entry for<br />

<strong>our</strong> Good Neighb<strong>our</strong> Award and Ann Savage, GEF Chairperson, was<br />

delighted to announce Caledonian Produce as the overall winner.<br />

Caledonian successfully linked up with the local newspaper to ask<br />

people in its community which charities the business should support.<br />

This forged a positive relationship with the local paper and proved an<br />

effective way of engaging with the local community.<br />

In 2012, the Group donated over £159,000 to charitable organisations.<br />

The largest contributor within the Group was <strong>Bakkavor</strong> Spalding’s<br />

Staff Shop, based in Lincolnshire, which donates all proceeds to local<br />

charities and employee events.<br />

INDUSTRY ENGAGEMENT: BEING PART OF THE DEBATE<br />

Our Group Technical Director and Group CSR Manager actively engage<br />

with external CR-related forums and industry working groups and,<br />

between them, sit on all major customer working parties. Examples<br />

of industry engagement include: Industry Grocery Distribution (IGD)<br />

Industry Sustainability Group and Water Stewardship, IGD New and<br />

Emerging Technologies Group and IGD Technical Leadership Forum.<br />

We are committed to open, timely and unbiased communication with all<br />

stakeholders, whilst being conscious of the need to respect commercial<br />

sensitivities. More detail on <strong>our</strong> investor engagement programme can<br />

be found on page 48 in <strong>our</strong> Corporate Governance section.<br />

PAGE 40 VIEW THE FULL REPORT AT ANNUALREPORT12.BAKKAVOR.COM

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