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of 21(71%)) and library forums (7 of 21 respondents (33%)). The forums mentioned in the
findings refers to meetings by TLA while best practices involve learning from exhibitions
and learning from other libraries. Sharing will help university libraries leverage knowledge
from those who are more successful and use the knowledge to improve the performance of
their libraries. Once there is a strong collaboration between them, it is easy to extend the
collaboration outside of the country where they will find many things to learn.
It is an opportunity for Tanzania public university libraries to take advantage of technology to
enhance the sharing of knowledge. The use of networked computers will help libraries reduce
the constraints pertaining to distance and time. The vast number of electronic tools to
facilitate knowledge sharing such as electronic mail, internet, collaboration technology tools
such as wikis and audio visual tools, bulletin boards, news groups and many others are
available at their disposal to facilitate the distribution of knowledge between Library staff and
among libraries. However they should be cautious to balance the use of technology and the
balance of the quality of output. Technology makes it easy to share knowledge and reuse the
available knowledge but once the system is flooded with information it becomes a serious
problem. It slows down the retrieval processes and makes the selection of appropriate
information challenging.
4.3. The use of intellectual capital to improve knowledge sharing.
4.3.1. Human capital perspective
The dynamics in the social, economic and technological environments require libraries to
rethink how they approach their day to day work. Even though different libraries face unique
challenges depending on the social, economic and technological environments surrounding
them, the value of human capital is greater now than ever if a positive result is to be achieved.
The need to compromise with the changing environment comes with a high demand to
improve the quality of employees in our libraries. To effect this, library policies guiding the
hiring and upgrading the employee skills need to reflect awareness of the changing
environment. Performance incentives and training programs are essential to empower and
motivate employees. Modern human capital policies will provide libraries with a means to
improve their performance and lead to efficiency as a way to effectively serve their users.
The notion that considers training as a cost needs to be changed so that it is viewed as an
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