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Capron, B. & Kuiper, D. (1998). Corporate Culture: the Seeds of Failure, Manufacturing Systems, Supplement: A Manager's Guide to Application Systems (Apr). Carrillo, F.J. (2006). Knowledge cities: approaches, experiences and perspectives. Massachusetts: Butterworth-Heinemann Choo, C.W. & Bontis, N. (2002). The strategic management of intellectual capital and organizational knowledge. New York: Oxford University Press US. Chaudhry, Abdus Sattar. (2005). Knowledge sharing practices in Asian institutions: a multicultural perspective from Singapore. World Library and Information Congress: 71th IFLA General Conference and Council. August 14-18 2005, Oslo, Norway. Clarke, S. & Willis, D. (2002). Knowledge management in the socio-technical world: the graffiti continues. Berlin: Springer Conway, S (2002). Employing Social Network Mapping to Reveal Tensions Between Informal and Formal Organisation In Social interaction and organisational change: Aston perspectives on innovation networks (Eds, Jones, O., Conway, S. and Steward, F.), ICP, River Edge, N.J. Cook, P. (1999). I heard it through the grapevine: making knowledge management work by learning to share knowledge, skills and experience, Industrial and Commercial Training, 31(3), pp.101-105. Cortada, J. W. & Woods, J.A. (Ed.). (1999). The knowledge management yearbook 1999- 2000. Massachusetts: Butterworth-Heinemann Creed, W.E. & Miles, R.E. (1996). Trust in organisations: a conceptual framework linking organisational forms, managerial philosophies and the opportunity costs of control. California: Sage Cribb, G. (2005, August 14). Human Resource Development: impacting on all four perspectives of the Balanced Scorecard. Paper delivered at the World Library and Information Congress: 71st IFLA General Conference and Council, Oslo, Norway. Cribb, J. & Hartomo, T.S. (2002). Sharing knowledge: a guide to effective science communication. Melbourne: CSIRO Publishing 67
Cruz, M.G., Henningsen, D.D., & Smith, B.A. (1999). The impact of directive leadership on group information sampling, decisions and perceptions of the leader. Communication Research, 26(3), 349-369. CSC Index. (1994). State of Reengineering Report (North America and Europe). Cambridge, MA: CSC Index. Dakers, H. (1998, August 18). Intellectual capital: auditing the people assets. Paper presented at a workshop of the section on Management and Marketing at the 64thIFLA General Conference, Amsterdam Davenport, T. and Prusak, L. (2000), Working knowledge: How organizations manage what they know, 2nd edition, Harvard Business School Press, Davenport, T. H. &Prusak, L. (1998). Working knowledge: how organisations manage what they know. Harvard: Harvard Business School Publishing Day, G.S., Schoemaker, J.H. &. Gunther, R.E. (2004). Wharton on Managing Emerging Technologies. New Jersey: John Wiley. De Long, D. and Fahey, L. “Diagnosing Cultural Barriers to Knowledge Management, “Academy of Management Executive, 14(4), 113-127. Denzin, N.K. (1978). The research act: A theoretical introduction to sociological methods. New York: McGraw-Hill. Dixon, N.M. (2000). Common knowledge: how companies thrive by sharing what they know. Boston: Harvard Business Press. Drucker, P. (1999). "Knowledge-Worker productivity: the biggest challenge." California Management Review, 41(2), 79-94. Edvinsson, L. & Malone, M.S. (1997). Intellectual Capital. New York: Harper Collins Publishers. Elliot, S. & O‟Dell, C. (1999). Sharing knowledge and best practices: the hows and whys of tapping your organisation‟s hidden reservations of knowledge. Health forum journal 42(3): 43-47 68
Page 1 and 2:
Reuben Jacob Mushi Supervised by Dr
Page 3 and 4:
Declaration I certify that all mate
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Acknowledgements. I am highly indeb
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2.4.2. Organisational Factors. ....
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List of abbreviation: KM: Knowledge
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of Intellectual Capital which is th
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figures not necessarily reflect tho
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process capital. [See (Evidsson and
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Chapter Two: Literature review. 2.
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However the label may sometimes dif
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treated people like slaves or machi
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management” stresses that for gro
Page 25 and 26: ultimate source of information. Usi
Page 27 and 28: values of an organisation where peo
Page 29 and 30: knowledge sharing. The following se
Page 31 and 32: Craig S. Fleisher and David L. Blen
Page 33 and 34: Goldsmith and colleagues in “Glob
Page 35 and 36: Just as the issue of culture and te
Page 37 and 38: Knowledge Management, intellectual
Page 39 and 40: 3.2. Methodology. This is survey re
Page 41 and 42: questionnaires in each university.
Page 43 and 44: 3.10. Research Limitations and Time
Page 45 and 46: Chapter four: Data analysis and pre
Page 47 and 48: informal and formal knowledge shari
Page 49 and 50: Best practices have helped business
Page 51 and 52: to be emphasised in Tanzania public
Page 53 and 54: While informal techniques of knowle
Page 55 and 56: 4.2.1. The effectiveness of the inc
Page 57 and 58: more according to the responses. Re
Page 59 and 60: sharing and suggested the improveme
Page 61 and 62: of 21(71%)) and library forums (7 o
Page 63 and 64: knowledge sharing depends much on w
Page 65 and 66: 4.3.2. Structural capital perspecti
Page 67 and 68: 4.3.2.2. Organisation structure The
Page 69 and 70: 4.3.2.3. KS strategy To secure a st
Page 71 and 72: empowered by policies on how to han
Page 73 and 74: Chapter Five: Conclusion and recomm
Page 75: References: Ahmed, P.K., Lim, K.K.
Page 79 and 80: Hawkins, B (2000). Libraries, Knowl
Page 81 and 82: O‟Dell, C. & Grayson, C. J. (1998
Page 83 and 84: Appendices: Appendix 1: Time Budget
Page 85 and 86: [ ] Never 5. Are staff encouraged t
Page 87 and 88: [ ] Releasing a library journal acq
Page 89 and 90: Appendix 3. Summary tables for the
Page 91 and 92: Undecided 1 1 21 5% Disagree 0 21 0
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