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2.4.2. Organisational Factors. ..................................................................................................... 19
2.4.2.1. Organisational Culture. ............................................................................................. 20
2.4.2.2. Organisational structure. ........................................................................................... 21
2.4.2.3. KS strategy. ............................................................................................................... 22
2.4.2.4. Leadership ................................................................................................................. 23
2.4.3. Technological Factors. ....................................................................................................... 24
Chapter Three: Theoretical framework and methodology.
3.Theoretical Framework. ..................................................................................................................... 27
3.1.Theoretical perspective. ................................................................................................................. 29
3.2.Methodology. ................................................................................................................................. 30
3.3.Research design. ............................................................................................................................. 30
3.4.Area of study. .................................................................................................................................. 30
3.5.The population. ............................................................................................................................... 30
3.6.Sampling. ........................................................................................................................................ 31
3.7.Data collection methods. ................................................................................................................ 32
3.7.1. Questionnaires. .................................................................................................................. 32
3.7.2. Using secondary data. ....................................................................................................... 32
3.8.Research Instruments. .................................................................................................................... 33
3.9.Data analysis and presentation. ..................................................................................................... 33
3.10.Research Limitations and Time frame. ......................................................................................... 34
3.11. Chapter summary ........................................................................................................................ 34
Chapter four: Data analysis and presentation of the findings.
4.Introduction. ...................................................................................................................................... 36
4.1.How is knowledge shared ............................................................................................................... 36
4.1.1. The current state of knowledge sharing. ........................................................................... 37
4.1.2. The implication of formal knowledge sharing in the absence of informal knowledge
sharing. 38
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