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Figallo, C. & Rhine, N. (2002). Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work. New Jersey: Wiley and Sons. Fitz-enz, J. (2000). The ROI of human capital: measuring the economic value of employee performance. Boston: AMACOM Div American Mgmt Assn Fleisher, C.S & Blenkhorn, D.L. (2003). Controversies in competitive intelligence: the enduring issues. Connecticut: Greenwood Publishing Group Fulmer, W. E. (1999). Buckman Laboratories (A) (B). Case Field. Boston: Harvard Business School. Goldsmith, M. (Ed.), Morgan, H.J. (Ed.) & Ogg, A.J. (Ed.) (2004). Leading organizational learning: harnessing the power of knowledge. New Jersey: John Wiley Goldsmith, M., Greenberg, C.L., Hu-Chan, M. & Robertson, A. (2003). Global leadership: the next generation. New Jersey: FT Press Goss, T., Pascale, R., & Athos, A. (1993). “The reinvention roller coaster: Risking the present for a powerful future”. Harvard Business Review, 71(6), 97-108. Gottschalk, P. (2004). Strategic Knowledge Management Technology. Pennsylvania: Idea Group Inc (IGI) Greco, J. (1999). "Knowledge is Power". Journal of Business Strategy, 20(2), 18-22. Hakkarainen, K (2004). Communities of networked expertise: professional and educational perspectives. Bingley: Emerald Group Publishing Limited. Hamel, G. (ed.) (1999). Strategic flexibility: managing in a turbulent environment. West Sussex: John Wiley Hand, C. (1995a). Beyond Certainty. London: Hutchinson. Handzic, M. (2004). Knowledge management: through the technology glass. New Jersey: World Scientific 69
Hawkins, B (2000). Libraries, Knowledge Management, and Higher Education in an Electronic Environment Retrieved from http://conferences.alia.org.au/alia2000/proceedings/brian.hawkins.html Helmstädter, E. (2003). The economics of knowledge sharing: a new institutional approach. Gloucestershire: Edward Elgar Publishing. Henningsen, D., Henningsen, M.L., Jakobsen, L., & Borton, I. (2004). It‟s good to be a leader: the influence of randomly and systematic selected leaders on decision making groups. Group dynamics, 8(1), 62-76. Holsapple, C.W. (2003). Handbook on Knowledge Management: Knowledge matters. Berlin: Springer. Horibe, F. (1999). Managing knowledge workers: new skills and attitudes to unlock the intellectual capital in your organisation. New Jersey: John Wiley and Sons Ind, N. (2007). Living the Brand: How to Transform Every Member of Your Organization Into a Brand Champion. London: Kogan Page. Jain, P. (2006). An empirical study of knowledge management in academic libraries in East and Southern Africa. Library review, 56(5), 377-392. Kazi, A.S. (2004). Knowledge management in the construction industry: a socio-technical perspective. Pennsylvania: Idea Group Inc Kimiz, D. (2005). Knowledge management in theory and practice. Massachusetts: Butterworth-Heinemann. Kok, A. (2007). Intellectual Capital Management as Part of Knowledge Management Initiatives at Institutions of Higher Learning. The Electronic Journal of Knowledge Management, 5(2), 181-192 Kotter, J. & Heskett. J. L. (1992). Corporate Culture and Performance. New York: The Free Press. Larson, J. R., Jr., Christensen, C., Franz, T. M., & Abbott, A. S. (1998). Diagnosing groups: The pooling, management, and impact of shared and unshared case information in team- 70
Page 1 and 2:
Reuben Jacob Mushi Supervised by Dr
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Declaration I certify that all mate
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Acknowledgements. I am highly indeb
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2.4.2. Organisational Factors. ....
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List of abbreviation: KM: Knowledge
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of Intellectual Capital which is th
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figures not necessarily reflect tho
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process capital. [See (Evidsson and
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Chapter Two: Literature review. 2.
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However the label may sometimes dif
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treated people like slaves or machi
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management” stresses that for gro
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ultimate source of information. Usi
Page 27 and 28: values of an organisation where peo
Page 29 and 30: knowledge sharing. The following se
Page 31 and 32: Craig S. Fleisher and David L. Blen
Page 33 and 34: Goldsmith and colleagues in “Glob
Page 35 and 36: Just as the issue of culture and te
Page 37 and 38: Knowledge Management, intellectual
Page 39 and 40: 3.2. Methodology. This is survey re
Page 41 and 42: questionnaires in each university.
Page 43 and 44: 3.10. Research Limitations and Time
Page 45 and 46: Chapter four: Data analysis and pre
Page 47 and 48: informal and formal knowledge shari
Page 49 and 50: Best practices have helped business
Page 51 and 52: to be emphasised in Tanzania public
Page 53 and 54: While informal techniques of knowle
Page 55 and 56: 4.2.1. The effectiveness of the inc
Page 57 and 58: more according to the responses. Re
Page 59 and 60: sharing and suggested the improveme
Page 61 and 62: of 21(71%)) and library forums (7 o
Page 63 and 64: knowledge sharing depends much on w
Page 65 and 66: 4.3.2. Structural capital perspecti
Page 67 and 68: 4.3.2.2. Organisation structure The
Page 69 and 70: 4.3.2.3. KS strategy To secure a st
Page 71 and 72: empowered by policies on how to han
Page 73 and 74: Chapter Five: Conclusion and recomm
Page 75 and 76: References: Ahmed, P.K., Lim, K.K.
Page 77: Cruz, M.G., Henningsen, D.D., & Smi
Page 81 and 82: O‟Dell, C. & Grayson, C. J. (1998
Page 83 and 84: Appendices: Appendix 1: Time Budget
Page 85 and 86: [ ] Never 5. Are staff encouraged t
Page 87 and 88: [ ] Releasing a library journal acq
Page 89 and 90: Appendix 3. Summary tables for the
Page 91 and 92: Undecided 1 1 21 5% Disagree 0 21 0
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