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San Antonio Military Telephone Directory - Air Force Housing

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Laughlin <strong>Air</strong> <strong>Force</strong> Base<br />

2. Unofficial Service Requests. Private service may<br />

be obtained by calling the VERIZON <strong>Telephone</strong><br />

Company business office, (800) 483-4400.<br />

Contract arrangements for such private telephone<br />

service are made by the person involved, who is<br />

solely responsible for payment of any charges<br />

incurred. ONLY AUTHORIZED PERSONNEL MAY<br />

ADD, REMOVE, OR RELOCATE COMMUNICATIONS<br />

EQUIPMENT. (AFI 33-111)<br />

Long Distance Calls<br />

1. Official long distance calls are paid by AETC<br />

appropriated communications funds. It is essential<br />

that these calls be held to the minimum. Every effort<br />

will be made to place calls over the DSN circuits or via<br />

toll-free numbers. Calls should be limited to 5 minutes<br />

or less and should be placed as station-to-station calls.<br />

2. If placement of long distance calls via DSN cannot be<br />

accomplished, the Toll Free Information Operator will be<br />

contacted by dialing “0” and asking the base operator for<br />

“800” Information. If placement of a long distance call is<br />

necessary, the organizational telephone control officer<br />

will place the call using their assigned PIN #.<br />

3. Incoming “collect” official calls will be accepted only<br />

after a billing number is obtained from the control<br />

officer of Command Post. The person accepting the<br />

call will call the control officer or Command Post on<br />

another line to obtain the billing number. The person<br />

accepting charges will then write the calling parties<br />

name, phone number and city they are calling from.<br />

4. SOME PERSONAL CALLS MAY BE PLACED FROM<br />

BASE EXTENSIONS OR CLINIC EXTENSIONS.<br />

Public pay telephones are available for use in placing<br />

personal calls. Direct Distance Dialing (DDD) is<br />

available to the Base <strong>Housing</strong> Area (298 exchange)<br />

and the Del Rio exchanges by dialing “1,” plus Area<br />

Code, plus number. All long distance calls from base<br />

and hospital extensions must be placed through the<br />

<strong>Telephone</strong> Control Officer.<br />

Nuisance and Threatening Calls<br />

Malicious, threatening, abusive, indecent, annoying,<br />

or harassing telephone calls, including those in which<br />

obscene or profane language is used, are prohibited by<br />

state and federal laws. The following actions should be<br />

taken if you receive such a call:<br />

1. Nuisance Calls:<br />

a. Make the caller identify himself. When a voice asks,<br />

“Who is this” ask instead, “What number did you<br />

dial” or “Who do you want”<br />

b. If the caller remains silent after you answer,<br />

or makes any obscene or suggestive remarks,<br />

HANG UP! If calls persist notify Security Police,<br />

exts. 5100/5555/5102. Furnish as much information<br />

as possible about the call and the caller.<br />

2. Threatening Calls Received on Private <strong>Telephone</strong>:<br />

a. Hang up.<br />

b. Call Security Police, ext. 5100/5102. Base housing<br />

residents dial 298-5100 or 298-5102.<br />

3. Bomb Threats or Other Threatening Calls<br />

Received on Government <strong>Telephone</strong>:<br />

a. DO NOT HANG UP.<br />

b. Try to keep caller on line.<br />

c. Signal someone else to call Security Police, ext. 5100.<br />

d. If no one is available, DO NOT HANG UP, but use<br />

another phone to notify Security Police.<br />

e. Obtain as much information as possible about the<br />

call/caller using the following checklist.<br />

4. Checklist for Threatening Calls:<br />

Time Call Received<br />

Exact Wording of Threat<br />

Person Receiving Call<br />

Unit<br />

<strong>Telephone</strong> Number<br />

Address/Bldg. Number<br />

Time Caller Hung Up<br />

5. Questions to Ask on Bomb Threats:<br />

When is the bomb going to explode<br />

Where is the bomb<br />

What kind of bomb is it<br />

What does it look like<br />

Why did you place the bomb<br />

6. Description of Caller’s Voice:<br />

Male Female Young Middle Age Old<br />

Tone of voice<br />

Accents<br />

Background noise<br />

Is voice familiar<br />

If so, who does it sound like<br />

Abbreviations<br />

Administrative.......... admin<br />

Appointments............ appts<br />

Assistance....................asst<br />

Assistant......................asst<br />

Bachelor Officer<br />

Quarters..................BOQ<br />

Barracks........................bks<br />

Branch............................. br<br />

Building....................... bldg<br />

Civilian...........................civ<br />

Commander.............comdr<br />

Communications...... comm<br />

Coordinator...............coord<br />

Dependents................ depn<br />

Detachment................... det<br />

Engineering.................. eng<br />

Equipment................. equip<br />

Facility............................fac<br />

Field............................... fld<br />

Flight............................... flt<br />

Headquarters..............hq<br />

Hospital..................hosp<br />

Information.............. info<br />

International............. intl<br />

Laughlin <strong>Air</strong><br />

<strong>Force</strong> Base.........LAFB<br />

Maintenance..........maint<br />

Management......... mgmt<br />

Manager................... mgr<br />

Material.....................mat<br />

<strong>Military</strong>......................mil<br />

Operations................ops<br />

Personnel................pers<br />

Protection................ prot<br />

Qualification............qual<br />

Representative.......... rep<br />

Services.................... svc<br />

Simulator..................sim<br />

Squadron....................sq<br />

Supervisor..............supv<br />

Propriety<br />

Obscene, profane, and indecent language is forbidden over<br />

the telephone system.<br />

To Report <strong>Telephone</strong> Trouble...............................4199<br />

<strong>Telephone</strong> <strong>Directory</strong> Listings<br />

1. The listings published in this directory are as accurate<br />

as the information submitted by each organization.<br />

2. Since this information can remain current for a limited<br />

period of time only, it is suggested that you review all<br />

possible listings pertaining to you and your activity for<br />

accuracy.<br />

3. The maintenance of accurate information and directory<br />

records is one of the main factors in rendering prompt<br />

and satisfactory service. Changes, erroneous listings,<br />

or obsolete listings should be reported to the Base <strong>Telephone</strong><br />

Control Officer, ext. 4282, as soon as possible.<br />

Meridian Mail Voice<br />

mESSaging System<br />

If you do not have a users guide, contact the <strong>Telephone</strong>/<br />

Telecom Office at ext. 4282.<br />

Phonetic Alphabet<br />

A-ALPHA J-JULIET S-SIERRA<br />

B-BRAVO K-KILO T-TANGO<br />

C-CHARLIE L-LIMA U-UNIFORM<br />

D-DELTA M-MIKE V-VICTOR<br />

E-ECHO N-NOVEMBER W-WHISKEY<br />

F-FOX O-OSCAR X-X-RAY<br />

G-GOLF P-PAPA Y-YANKEE<br />

H-HOTEL Q-QUEBEC Z-ZULU<br />

I-INDIA<br />

R-ROMEO<br />

DSN Inter-Area (Global) Calling<br />

The DSN provides global telephone service for authorized<br />

users. Where you call depends on your mission and how<br />

your telephone line is class-marked. If your calling area<br />

is limited, you will not be able to dial outside your calling<br />

area. Use the 3-digit area code plus the 7-digit DSN number<br />

when making an inter-area (outside your theater area) call.<br />

The following is a geographical listing of DSN area codes<br />

for calls outside the CONUS area:<br />

Alaskan Section.................................. DSN Area Code 317<br />

Canadian Section................................ DSN Area Code 319<br />

European Section................................ DSN Area Code 314<br />

Pacific Section.................................... DSN Area Code 315<br />

Southwest Asia Section...................... DSN Area Code 318<br />

Time Differences (CST)<br />

ALASKA..............-4 hours JAPAN................ +15 hours<br />

AZORES.............. +2 hours KOREA............... +15 hours<br />

ENGLAND..........+6 hours OKINAWA........... +15 hours<br />

GERMANY.......... +7 hours PANAMA......Same as local<br />

GREECE..............+8 hours PHILIPPINES..... +14 hours<br />

GUAM............... +16 hours SAUDI ARABIA.... +9 hours<br />

ICELAND............+5 hours SPAIN................... +7 hours<br />

ITALY.................. +7 hours SWITZERLAND.... +7 hours<br />

HAWAII................-4 hours TURKEY............... +9 hours<br />

2012/2013 <strong>San</strong> <strong>Antonio</strong><br />

113

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