Annual Report for the Public Administration 2004

of electronic signatures in the administration (01.01.2005) 14 994 documents have been processed.
The highest number of electronically signed documents has been processed in the Commission for
financial surveillance – 12 984.
Concerning the issued electronically signed documents during the first month of 2005, 6 424
documents have been issued, and their number has increased with 11 635 to the moment of filling
the inquiry form. The highest number of electronically signed documents has been issued by the
Ministry of Energy and Energy resources – 14 325.
By analyzing the answers presented by the administrative structures no clear picture could
be obtained where to define one or several centres suitable for the building of systems for electronic
information exchange. This gives two directions for the development of such systems in the future –
either an unified system which from its start will cover all the administrations, or an open system
wherein every administration could be incorporated in the moment it gets ready for this. The
majority of administrations think that there is a need for legislation to regulate the electronic
information exchange in the administration. This has been indicated by 69% of the structures.
31%
yes
no
69%
diagram VIII-5. Necessity for legal regulation for the electronic information exchange in the administration
VIII.6. Access to INTERNET
yes, modem
connection
yes, hired line or
ADSL
yes, cable Internet
25%
8%
11%
16%
27%
yes, through
NAMDA
no
diagram VIII-6. Access to Internet in the administration
The accessible, cheap and effective Internet acquires ever greater importance for the
competitiveness both of Europe and of Bulgaria. It is for a second year, that the data from the
sociological survey of NZIOM show that the more frequently the citizens have to communicate with
the different administrative services, the more attractive Internet is as a means for gathering of
information. At the same time every year there is an increase in the share of employees using the
Internet. In 2003, 18 administrations have indicated that they do not have access to Internet. In
2004 this number has been reduced to 5 administrations, which have indicated that they have no
access to Internet (1%). The most widely used is the cable Internet (54%), followed by the centrally
provided Internet through the public administration network (21%). 10% of the administration use
dial-up, wide band technologies such as ADSL or hired lines are used by 14% of the administration.
88
2004 Annual Report for the Public Administration