Management and Performance Review of County Government ...

More documents

Recommendations

Info

TABLE OF CONTENTS ACKNOWLEDGEMENT ........................ i EXECUTIVE SUMMARY ................ ES-1 1.0 INTRODUCTION AND BACKGROUND ................ 1-1 Introduction ......................................1-1 Methodology ....................................1-3 Peer Analysis ...................................1-7 Jefferson County History and Background....................................1-10 2.0 JEFFERSON COUNTY EMPLOYEE SURVEY RESULTS .................................. 2-1 Summary........................................2-12 3.0 ASSESSMENT OF THE ORGANIZATION AND MANAGEMENT FUNCTIONS OF JEFFERSON COUNTY ....... 3-1 Background......................................3-1 County Organization ........................3-5 County Management........................3-8 4.0 ASSESSMENT OF THE FINANCE AND BUSINESS FUNCTIONS OF JEFFERSON COUNTY ............. 4-1 Background......................................4-1 Financial Overview of Jefferson County..............................4-1 District Clerk, County Clerk, Tax Assessor-Collector and Treasurer ..................................4-7 Organization of Finance and Business Functions........................4-14 Financial Management...................4-18 Budgeting.......................................4-28 Fiscal Policies ................................4-31 Financial Reporting ........................4-36 Purchasing .................................... 4-38 Management Information Systems......................................... 4-39 Human Resources......................... 4-43 Economic Development Incentives ...................................... 4-47 5.0 HEALTH & WELFARE/ LIBRARY/VETERANS SERVICE OF JEFFERSON COUNTY ............. 5-1 Background ..................................... 5-1 Health and Welfare Department...... 5-1 Health Care Programs..................... 5-3 Pharmacy ........................................ 5-7 Welfare............................................ 5-8 Prescription Assistance Program .................................. 5-9 Units 1 and 2 Workload and Trends ........................................... 5-10 Overarching Issues ....................... 5-14 Federally Qualified Health Clinic Designation ..... 5-15 Staffing Concerns.......................... 5-17 Library ........................................... 5-19 Automation .................................... 5-23 Bookmobile.................................... 5-24 Staffing, Location and Hours......... 5-24 Veterans Service Office................. 5-30 Staffing and Workload................... 5-33 Comparison to Peer Counties ....... 5-33 6.0 MAINTENANCE- EQUIPMENT AND STRUCTURES OF JEFFERSON COUNTY ............. 6-1 Background ..................................... 6-1 Road and Bridge Department.......... 6-2 Building Maintenance.................... 6-16 Vehicle Service Center.................. 6-23
TABLE OF CONTENTS (Cont’d) 7.0 JUDICIAL AND PUBLIC SAFETY FUNCTIONS............... 7-1 Background......................................7-1 Sheriff’s Office .................................7-5 Organization and Staffing .......7-5 Correctional Services (Jail Operations) ..............................7-9 Offender Population ..............7-12 Facility Staffing......................7-17 Privatization ..........................7-20 Health Care Delivery.............7-20 Downtown Jail Facility...........7-22 Inmate and Public Pay Phone Services.....................7-23 U.S. Marshal Service/TDCJ...........7-23 Municipal Prisoners .......................7-24 Law Enforcement and Services Divisions..........................7-25 Pay Comparisons..................7-25 Budget History ......................7-25 Law Enforcement Division Staffing ....................7-26 Crime Lab Statistics ..............7-26 Uniform Crime Reporting Statistics................................7-27 Calls for Service....................7-27 Sheriff Office Fleet .........................7-28 Take-Home Car Policy ..........7-28 Age of Fleet ...........................7-29 Secondary Employment Policy .....................................7-30 Threat Assessment ............... 7-50 Needs Assessment Planning ................................ 7-51 Mutual Aid Agreements......... 7-51 Emergency Management Plan....................................... 7-52 Electronic Filing of Court Cases.... 7-55 TexasOnline e-Filing ............. 7-61 Indigent Defense ........................... 7-64 Dispute Resolution ........................ 7-68 8.0 ENTERPRISE OPERATIONS OF JEFFERSON COUNTY ....... 8-1 Background ..................................... 8-1 Ford Park......................................... 8-1 Southeast Texas Regional Airport............................................ 8-18 Land ...................................... 8-20 Facilities ................................ 8-20 Operations............................. 8-21 Finances................................ 8-27 The People-Organization and Staffing ................................... 8-34 Airport Equipment and Maintenance.................................. 8-40 APPENDICES Appendix 1: Economic Development Incentives Policy Appendix 2: Fiscal Impact Summary Patrol Staffing ................................7-31 Staffing...........................................7-31 Aviation Unit...................................7-33 Emergency Response Services.....7-34 Justice of the Peace Courts...........7-37 County Constables ........................7-43 Emergency Management...............7-49
Page 1: Management and Performance Review o
Page 5 and 6: ACKNOWLEDGEMENTS This review has be
Page 7 and 8: EXECUTIVE SUMMARY MGT was selected
Page 9 and 10: Executive Summary To finance these
Page 11 and 12: Executive Summary from generating e
Page 13 and 14: Executive Summary assistant chiefs,
Page 15 and 16: Executive Summary in good working o
Page 17 and 18: CHAPTER 1.0 INTRODUCTION AND BACKGR
Page 19 and 20: Introduction and Background 1. Ford
Page 21 and 22: Introduction and Background EXHIBIT
Page 23 and 24: Introduction and Background The rev
Page 25 and 26: Jefferson Peer Average Brazoria EXH
Page 27 and 28: Introduction and Background Jeffers
Page 29 and 30: Introduction and Background Jeffers
Page 31 and 32: Introduction and Background EXHIBIT
Page 33 and 34: Introduction and Background In Augu
Page 35 and 36: 2.0 JEFFERSON COUNTY EMPLOYEE SURVE
Page 37 and 38: Jefferson County Employee Survey Re
Page 49 and 50: 3.0 ASSESSMENT OF THE ORGANIZATION
Page 51 and 52: Assessment of the Organization and
Page 53 and 54:
Assessment of the Organization and
Page 55 and 56:
Page 57 and 58:
Page 59 and 60:
Page 61 and 62:
Page 63 and 64:
4.0 ASSESSMENT OF THE FINANCE AND B
Page 65 and 66:
Assessment of the Finance and Busin
Page 67 and 68:
Page 69 and 70:
Page 71 and 72:
Page 73 and 74:
Page 75 and 76:
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
Page 83 and 84:
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
Page 105 and 106:
Page 107 and 108:
Page 109 and 110:
Page 111 and 112:
Page 113 and 114:
CHAPTER 5.0 HEALTH & WELFARE/LIBRAR
Page 115 and 116:
Health & Welfare/Library/Veterans S
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
6.0 MAINTENANCE - EQUIPMENT AND STR
Page 153 and 154:
Maintenance - Equipment and Structu
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Maintenance, and Fleet Operations o
Page 171 and 172:
Page 173 and 174:
Page 175 and 176:
Page 177 and 178:
Page 179 and 180:
CHAPTER 7.0 JUDICIAL AND PUBLIC SAF
Page 181 and 182:
Judicial and Public Safety Function
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Page 209 and 210:
Page 211 and 212:
Page 213 and 214:
Page 215 and 216:
Page 217 and 218:
Page 219 and 220:
Page 221 and 222:
Page 223 and 224:
Page 225 and 226:
Page 227 and 228:
Page 229 and 230:
Page 231 and 232:
Page 233 and 234:
Page 235 and 236:
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
Page 245 and 246:
Page 247 and 248:
Page 249 and 250:
Page 251 and 252:
8.0 ENTERPRISE OPERATIONS OF JEFFER
Page 253 and 254:
Enterprise Operations of Jefferson
Page 255 and 256:
Page 257 and 258:
Page 259 and 260:
Page 261 and 262:
Page 263 and 264:
Page 265 and 266:
Page 267 and 268:
Page 269 and 270:
Page 271 and 272:
Page 273 and 274:
Page 275 and 276:
Page 277 and 278:
Page 279 and 280:
Page 281 and 282:
Page 283 and 284:
Page 285 and 286:
Page 287 and 288:
Page 289 and 290:
Page 291 and 292:
Page 293 and 294:
Page 295 and 296:
Page 297 and 298:
Page 299 and 300:
APPENDIX 1 ECONOMIC DEVELOPMENT INC
Page 301 and 302:
Economic Development Incentives Pol
Page 303 and 304:
Page 305 and 306:
Page 307 and 308:
Page 309 and 310:
Page 311 and 312:
Page 313 and 314:
Page 315 and 316:
Page 317 and 318:
Page 319 and 320:
APPENDIX 2 FISCAL IMPACT SUMMARY
Page 321 and 322:
Fiscal Impact Summary Recommendatio
Page 323:
Fiscal Impact Summary Recommendatio
show all

Management and Performance Review of County Government ...

Create successful ePaper yourself

Delete template?

Save as template?