Management and Performance Review of County Government ...

Jefferson County Employee Survey Results
EXHIBIT 2-10
EMPLOYEES’ OPINIONS ON COMPUTERS AND TECHNOLOGY
Statement
Agree
No Opinion/
Do Not Know
Disagree
1. The county’s computers and technology equipment are
in good condition.
2. The Data Processing Department (MIS) does a good
job of supporting the county’s computer equipment.
3. I have access to the Internet and e-mail in my work
location.
4. The county provides adequate funding for its
administrative technology needs.
5. The county provides adequate training for employees
on the use computers and related equipment.
45.6 % 12.8 % 41.6 %
70.6 % 18.7 % 10.7 %
62.9 % 11.3 % 25.8 %
18.5 % 44.6 % 36.9 %
35.8 % 22.4 % 41.8 %
Summary
In all, county employees responding to the survey seemed satisfied with their own
jobs, citing the excitement and challenge of the work place as well as the safety and
security of the work environment as positive factors. In addition, respondents felt that
they had the authority, materials, supplies and equipment needed to do their jobs. On
the other hand, most were dissatisfied with compensation and benefits as well as
workload equity. In general, employees viewed staff morale as low.
In addition, they were quite critical of managerial decision-making and county
Commissioners Court performance. They felt that the decision-making process is neither
efficient nor effective, and that their input is not valued.
Employees also criticized the commissioners’ governance abilities and their
weighing of public input. In addition, they dislike current staffing patterns.
On a positive note, employees rated their supervisors’ accessibility and openness
to feedback favorably, and noted that both employees and supervisors have adequate
authority to do their jobs.
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