DCT5280 - at Uniden

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Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom The charge LED won’t illuminate when the handset is placed in the cradle. The audio sounds weak and/or scratchy. Can’t make or receive calls. Can’t make an internal call. The handset or the base doesn’t ring or receive an intercom call. “Unavailable” appears in the display. Severe noise interference. [ 72 ] TROUBLESHOOTING Suggestion • Make sure the AC adapter is plugged into the base (or the charger (for DCT5280-2 only)) and wall outlet. • Make sure the handset is properly seated in the base. • Make sure the charging contacts on the handset and the base (or the charger (for DCT5280-2 only)) are clean. • Move the handset and/or base to a different location away from metal objects or appliances and try again. • Make sure that you are not too far from the base. • Check both ends of the base telephone line cord. • Make sure the AC adapter is plugged into the base and wall outlet. • Disconnect the AC adapter for a few minutes, then reconnect it. • Remove the base ID (see “Replacing the Base Setting” on page 30) and register the handset (see “Register the Handset” on page 65). • Make sure that you are not too far from the base. • If an outside call is already established, you may not be able to make another outside call. • Make sure that the receiving handset is not already in use. • Make sure that the handset or the base is in the standby mode. • When a handset is recording a conversation, an intercom call from the base is not available. Make sure a handset is not recording a conversation. • Charge the batteries in the handset for 17-20 hours by placing the handset on the base or charging cradle. • The handset may be too far away from the base unit. • Place the base unit away from appliances or metal objects. • Remove the base ID (see “Replacing the Base Setting” on page 30) and register the handset (see “Register the Handset” on page 65). • Make sure that another handset(s) or the base is not in use, and try the phone again. • Make sure that you are not too far from the base. • Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances. • Move to another location or turn off the source of interference.
Symptom Suggestion The Caller ID does not display. • The handset was picked up before the second ring. • The call was placed through a switchboard. • Call your local telephone company to verify your Caller ID service is current. You cannot register the • Please make sure your batteries are charged at least 10 minutes handset at the base. (see “Register the Handset” on page 65). • Remove the base ID (see “Replacing the Base Setting” on page 30) and register the handset (see “Register the Handset” on page 65). • Only 4 handsets can be registered to the base. The handset doesn’t communicate • Remove the base ID (see “Replacing the Base Setting” on page 30) and with the base or other handsets. register the handset (see “Register the Handset” on page 65). • Make sure that you have registered all handsets (DCX520 only). The handset or the base can’t join • Make sure that more than 3 handsets (or 2 handsets when the base is used for the conversation. the conference) are not in use. • When recording a conversation, the 2nd handset (or the base) cannot join the conversation. The answering system does not work. • Make sure the base unit is plugged in. • Make sure that the answering system is turned On. • Make sure that the message record time is not set to Announce only (see page 55). Messages are incomplete. • The incoming messages may be too long. Remind callers to leave a brief message. • The memory may be full. Delete some or all of the saved messages. After a power failure, the outgoing • Record your greeting again. The default message should remain. message is deleted. No sound on the base unit • Adjust the speaker volume on the base unit. speaker during call monitoring • Make sure the call screen feature is set to On. or message playback. Cannot access remote call-in features • Make sure you are using the correct PIN number. from another touch-tone phone. • Make sure that the touch-tone phone you’re using can transmit the tone for at least two seconds. If it cannot, you may have to use another phone to access your phone. Time stamp cannot be heard. • Make sure you have set the time (see “Setting Day and Time” on page 29 or “Setting the Time” on page 54). If you still have a problem. • Call our customer hotline at 1-800-297-1023. TROUBLESHOOTING TROUBLESHOOTING [ 73 ]
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www.uniden.com
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Welcome Features Congratulations on
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Step 1 Charging the Batteries INSTA
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About Soft Key Function In the stan
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Checking the Package Contents Make
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B. Install the AA batteries into th
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3) Set the base on a desk or tablet
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Direct wall plate mounting If you d
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▼ DirectLink Mode Handset Setup A
Page 23 and 24: Submenu name Description AutoTalk A
Page 25 and 26: Setting up the Menu Entering the Me
Page 27 and 28: Selecting a Ringer Tone 1) Enter th
Page 29 and 30: Answering System Setup Setting a PI
Page 31 and 32: Global Setup Setting Day and Time 1
Page 33 and 34: Making and Receiving Calls From the
Page 35 and 36: Redialing a Call The last three pho
Page 37 and 38: Tone Dialing Switch-over Some telep
Page 39 and 40: Flash and Call Waiting If you have
Page 41 and 42: 3) Press the STORE soft key, “Sto
Page 43 and 44: If you make a mistake while enterin
Page 45 and 46: Making Calls Using the Phonebook Fr
Page 47 and 48: Caller ID You must subscribe to Cal
Page 49 and 50: Deleting Information from the Calle
Page 51 and 52: Call Waiting Deluxe Features Your p
Page 53 and 54: Turning the Answering System On/Off
Page 55 and 56: Adjusting the speaker volume level
Page 57 and 58: Setting the ring time The ring time
Page 59 and 60: Selecting the language You can sele
Page 61 and 62: Skipping a message 1) Press to revi
Page 63 and 64: Remote Operation You can operate yo
Page 65 and 66: Playing incoming messages 1) When t
Page 67 and 68: Register the Handset If you purchas
Page 69 and 70: Intercom/Call Transfer Feature Inte
Page 71 and 72: Changing the Digital Security Code
Page 73: General Information The phone compl
Page 77 and 78: Precautions! Before you read anythi
Page 79 and 80: I.C. Notice TERMINAL EQUIPMENT NOTI
Page 81 and 82: Remote Operation Card Remote access
Page 83: At Uniden, we’ll take care of you
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DCT5280 - at Uniden

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