User Manual - cochlear implant HELP

Nucleus Freedom Sound Processor
Help messages
The following help messages may show on your Sound
Processor display:
Help
message
H1
Meaning Action to take Repeating help
message
Flat battery
Note: you will
stop hearing
sound and will
only be able
to turn your
processor off.
Change all the
batteries. *
H2 Low battery Be prepared to
change all the
batteries. *
If you are not
ready to change
the batteries,
press any button
to return to the
normal display.
H3 Coil error Check
• coil position
• cable is
connected
• for cable
damage.
If H3 still shows,
replace the coil.
H4 Audio error Follow the steps
in the Other
problems section.
H1 will show for
about five minutes
or until the Sound
Processor is turned
off.
H2 will only appear
once. If you do not
change the batteries
or press any buttons,
the H1 message will
eventually show to
indicate the batteries
are nearly flat.
H3 will remain on the
display until the coil
error is fixed.
The H3 error will
only show for a
Nucleus 24 implant
if the coil has been
damaged.
H4 will reappear after
five seconds if there
is still no sound.
* Refer to the Batteries section for further information.
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