On the Design of Flight-Deck Procedures - Intelligent Systems ...

NOTES AND ACKNOWLEDGMENTS1. This research was conducted under two research grants from the NASA Ames Research Center: (1)NCC2-327 to the San Jose State University Foundation, and (2) NCC2-581 to the University ofMiami. The University of Miami grant was jointly supported by NASA (the Office of Space Scienceand Applications, and the Office of Aeronautics, Exploration, and Technology), and the FederalAviation Administration. The contract technical monitors were Drs. Barbara G. Kanki and EverettA. Palmer.2. Partial support was provided by the School of Industrial and Systems Engineering, Georgia Instituteof Technology.3. We have learned since writing our initial (1991) paper that Captain Bob Mudge had developed a CRMpackage originally entitled “Philosophy, Policy, Procedures, and Regulations.” It later became thefive P's, “Purpose, Philosophy, Policy, Procedures, and Practices.” We acknowledge the helpfulcomments from Captain Mudge (personal communication, 1992).4. The second author was assisted by Vanessa Donahue and Lynn Russell of the University of Miami.5. The authors wish to thank James A. Williams of Georgia Institute of Technology; Kevin Corker, J.Victor Lebacqz, and Everett A. Palmer of NASA Ames Research Center; Alan Price of Delta AirLines, and Rowena Morrison of the Battelle/ASRS office for reviewing this report and providinghelpful suggestions.6. It is assumed that the reader is familiar with aviation terminology.7. The authors gratefully acknowledge the cooperation of Continental Airlines, Delta Air Lines,Northwest Airlines, the Air Line Pilots Association, Boeing Commercial Airplane Company, andAmerica West Airlines.8. The opinions expressed in this report are those of the authors and not of any institution ororganization.57