measure and monitor the processes and report results ... - Refresco.de

Business review 2010
Second, further extension of management development
approach. The new management development approach
designed in 2009 has now been implemented and extended
to include middle­management levels in line with our new
succession management policy (see above). Third, development
of an international mobility policy, defining conditions
for cross­border postings. A transfer desk has been set up.
Refresco encourages high performing talents to broaden their
horizons across business entities. Both short­term assignments
and long­term career opportunities are possible within our
group. Fourth, roll­out of group­wide training & development
initiatives for higher management. A group training program
was designed by selecting preferred business schools and
training institutes, each covering different areas of leadership
and management skill development. Fifth, Refresco leadership
program. In 2010 the competences profile was completed
REFRESCO VALUES
Entrepreneurship, No-Nonsense, Teamwork,
Spirit and Focus are the values that describe
the Refresco culture and the way we operate
in our day­to­day business.
These values are embedded in the Refresco
organization, each expressing how we want
to be known in this business. They have
been translated in clear leadership behaviors
(competences). Our people are recruited,
rewarded and appraised using competences
that form the baseline of the
Refresco values to ensure that the Refresco
and rolled out to all business units. After new managers were
trained in behavioral competences, managers across the units
engaged in a workshop to define Refresco leadership behavior.
The results of this session supplied key input for developing
Refresco management.
Long-term strategy
Human Resources
Always looking ahead, we want to have the right people with
the right talents in our organization, making us less dependent
on external search and recruitment. In 2009 we put internal
human resources as such in the focus of our HR policy, in 2010
we implemented the policies and tools. Going forward, much
will depend on our success at deploying our talent in newly
acquired and existing business units.
Entrepreneurship
No­nonsense
Teamwork
Spirit
Focus
culture is kept alive within the Group. Refresco values