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measure and monitor the processes and report results ... - Refresco.de

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Business review 2010<br />

Governance<br />

<strong>Refresco</strong> is committed to running its business with integrity. The governance structure <strong>de</strong>scribed in this chapter<br />

reflects how <strong>the</strong> group is directed <strong>and</strong> controlled, suiting <strong>the</strong> interests of its business <strong>and</strong> stakehol<strong>de</strong>rs.<br />

The contribution of <strong>the</strong> Supervisory Board is <strong>de</strong>scribed in <strong>the</strong> Supervisory Board Report. As entrepreneurship is<br />

one of <strong>Refresco</strong>’s core values, we see a certain level of risk-taking as part of our nature <strong>and</strong> unavoidable when<br />

doing business. In this section we <strong>de</strong>scribe possible risks on multiple levels <strong>and</strong> how we manage <strong>the</strong>se risks.<br />

Risk management<br />

A simple <strong>de</strong>finition of risk management is <strong>the</strong> process of<br />

un<strong>de</strong>rst<strong>and</strong>ing <strong>and</strong> managing <strong>the</strong> risks that an organization<br />

inevitably is subject to in attempting to achieve its corporate<br />

objectives. <strong>Refresco</strong>’s risk management <strong>and</strong> internal control<br />

systems are set up to mitigate <strong>the</strong> uncertainties that we face,<br />

<strong>the</strong>refore improving conditions for achieving our objectives.<br />

In 2010 <strong>Refresco</strong>, with assistance from KPMG, ma<strong>de</strong> steps to<br />

fur<strong>the</strong>r professionalize its risk management. In a number of<br />

sessions several key operational risks were i<strong>de</strong>ntified <strong>and</strong><br />

plotted on <strong>the</strong> basis of impact <strong>and</strong> likelihood of occurrence.<br />

Objectives were established for each of <strong>the</strong>se risks <strong>and</strong> teams<br />

are working to i<strong>de</strong>ntify <strong>and</strong> implement additional mitigating<br />

<strong>measure</strong>s. The following risks can be distinguished.<br />

Strategic risks<br />

Risks related to <strong>the</strong> global financial <strong>and</strong> economic situation<br />

The global economic downturn has impacted economies <strong>and</strong><br />

markets in which we operate. Therefore <strong>Refresco</strong> is subject to a<br />

number of risks that might impair our ability to fully implement<br />

our strategy or achieve <strong>the</strong> set objectives. The economic<br />

crisis limited <strong>the</strong> availability of credit, which had a negative<br />

impact on <strong>the</strong> execution of our inten<strong>de</strong>d acquisition strategy.<br />

<strong>Refresco</strong> realized that to stay healthy <strong>and</strong> fur<strong>the</strong>r streng<strong>the</strong>n<br />

our competitive position in this economic situation, short­term<br />

<strong>measure</strong>s nee<strong>de</strong>d to be taken. Recently we have reduced<br />

working capital significantly. As a result, <strong>the</strong> cash position<br />

of <strong>the</strong> company remains strong <strong>and</strong> working capital control<br />

remains tight. Financial markets seem to have recovered reasonably<br />

well, which was reflected in <strong>the</strong> new acquisition facility<br />

we were able to conclu<strong>de</strong> with our key banks <strong>and</strong> <strong>the</strong> subsequent<br />

acquisition of SDI. However, we are <strong>de</strong>veloping as many<br />

alternatives as possible to finance <strong>the</strong> company <strong>and</strong> maintain<br />

a healthy cash flow, which is consi<strong>de</strong>red to be crucial.<br />

Risks of a cyclical downturn reducing sales <strong>and</strong>/or margins<br />

A large part of <strong>Refresco</strong>’s revenue comes from economies<br />

that have been severely affected by <strong>the</strong> unprece<strong>de</strong>nted<br />

economic slowdown in 2009, which has adversely impacted<br />

consumer markets <strong>and</strong> triggered changes in consumer behavior.

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