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Annual Report 2010 - Frauenthal Holding AG

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62 <strong>Annual</strong> <strong>Report</strong> <strong>2010</strong><br />

Operating Review<br />

risk report<br />

In order to comply with Rule 69 of the Austrian Code of<br />

Corporate Governance and to make further improvements<br />

in this area, we began developing a formalised, uniform<br />

Group-wide risk management system in 2007. The purpose<br />

of this project was to identify risks at an early stage and<br />

counter them by taking appropriate action to minimise<br />

deviations from our targets.<br />

In <strong>2010</strong> we again upgraded our risk management mechanisms<br />

(in particular, the internal control system), and<br />

established metrics and early warning indicators for the<br />

main risks involved. Breaching of these thresholds triggers<br />

predefined reporting duties or risk control actions.<br />

During the year, risks were investigated for their probability<br />

and potential impact as a basis for managing them. The<br />

main types of risk exposures identified in <strong>2010</strong> were:<br />

Market risk;<br />

Competition risk;<br />

Customer risk;<br />

Liquidity risk.<br />

Supply risk; and<br />

Compliance risk.<br />

Presentation on these risk categories and related risk control<br />

activities are given to the audit committee, and they<br />

are constantly monitored by the Executive Board. All the<br />

necessary policy changes are submitted to the audit committee<br />

on a quarterly basis, in the form of detailed internal<br />

control system reports. These update the risk matrix in the<br />

light of newly identified risks, and the reassessment or<br />

removal of risks where appropriate.<br />

The Group is also confronted with environmental, operational<br />

and financial risks (e.g. foreign currency risk).<br />

Automotive Components Division<br />

CuStoMer riSk<br />

In the automotive component (springs, U-bolts, air reservoirs<br />

and diesel catalysts) business it is customary to make<br />

one or multi-year blanket agreements that define the products,<br />

and establish the terms and conditions, but do not<br />

lay down binding supply quantities over the entire contract<br />

term. Whether a component supplier can win or extend<br />

such contracts depends on its competitiveness. This is primarily<br />

a matter of price, but also depends on the supplier’s<br />

ability to deliver the products required, the reliability of its<br />

logistics and quality standards, and its ability to collaborate<br />

with the customer on new developments.<br />

The key performance indicator reporting system introduced<br />

at the start of <strong>2010</strong> tracks parameters such as delivery<br />

reliability, product quality and customer satisfaction. The<br />

factories report these to management on a monthly basis<br />

together with detailed comments. In the event targets are<br />

missed by a wide margin early action can be taken.<br />

In <strong>2010</strong> Automotive Components obtained TS 16949 certification.<br />

This standard is aimed at enhancing system and<br />

process quality, and customer satisfaction.<br />

The customer risks to which the <strong>Frauenthal</strong> Group is exposed<br />

also include credit and default risks. Truck manufacturers<br />

are mostly very large, multinational corporations.<br />

Their creditworthiness was eroded by the 2009 economic<br />

crisis, which hit the automotive sector particularly hard, but<br />

improved markedly in <strong>2010</strong>.<br />

Close monitoring of all payment delays is the cornerstone<br />

of our centralised receivables management system. The<br />

Executive Board is notified of significant irregularities on a<br />

monthly basis, and action is taken at all relevant levels of<br />

the organisation to ensure that every delinquent invoice is<br />

tracked by the field sales force.<br />

In addition, we began watching our key accounts’ credit<br />

default swap (CDS) spreads in 2009. The main risk measure<br />

is the premium (the CDS spread), which depends on<br />

the market’s assessment of the creditworthiness of the

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