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Upgrading of N1 Highway Between Tetteh Quarshie Interchange and Mallam Road Junction, Accra, Ghana.Resettlement Action Plan (RAP), Lot 25.3 OPERATIONAL PHASE IMPACTS ..................................................................................... 405.3.1 Road Safety ............................................................................................................. 405.3.2 Impact on Land Use ................................................................................................ 405.4 MITIGATION MEASURES ................................................................................................ 405.4.1 Minimization of Resettlement through Project Design .......................................... 40CHAPTER SIX .................................................................................................................................. 426.0 VALUATION PROCEDURES ................................................................................................. 426.1 ORGANIZATIONAL PROCEDURES FOR THE DELIVERY OF ENTITLEMENTS ..................... 426.2 ELIGIBILITY CRITERIA ...................................................................................................... 436.3 PROOF OF ELIGIBILITY .................................................................................................... 436.4 COMPENSATIONS FOR THE VARIOUS CATEGORIES OF PAPS ........................................ 496.4.1 Property Owners ..................................................................................................... 496.4.2 Residential Tenants ................................................................................................. 496.4.3 Business Operators who Own Structures ............................................................... 496.4.4 Business Operators who Do Not Own Structures ........................................................ 506.4.5 Hawkers and Petty Traders ..................................................................................... 506.4.6 Apprentices .................................................................................................................. 516.4.7 Institutions .............................................................................................................. 516.6 GRIEVANCE PROCEDURES .............................................................................................. 536.6.1 The Grievance Procedures ...................................................................................... 54CHAPTER SEVEN ............................................................................................................................ 567.0 PROPERTY IMPACT ASSESSMENT ........................................................................................... 567.1 Movable/Temporary Properties .................................................................................... 577.1.1 Classification Based on Status of Operation ........................................................... 577.1.2 Physical Classification ............................................................................................. 587.1.4 Activity Classification .............................................................................................. 597.1.5 Assessment of Supplemental Assistance ................................................................ 617.1.6 (i) Assessment of Relocation Cost (Transportation Cost) ........................................ 627.1.6 (ii) Assessing Replacement Cost of Civil Work Improvements ................................. 627.1.6 (iii) Assessment of Loss of Income during Reinstatement Period ......................... 627.1.6 (iv) Provision for Disturbance ................................................................................ 637.1.7 Summary of Estimated Supplemental Assistance .................................................. 647.2 Immovable/Permanent Properties .................................................................................. 647.2.1 Type of Permanent Properties ................................................................................ 647.2.2 Extent of Impact ...................................................................................................... 667.2.3 Extent of Impact on Buildings Affected .................................................................. 667.2.4 Extent of Impact on Filling Stations and Washing Bays .......................................... 677.2.5 Building Use Classification ...................................................................................... 677.2.6 Details of Impact on Affected Properties ............................................................... 687.2.7 Basis for the Assessment of Compensation Value ................................................. 687.2.8 Unit Construction Rates Adopted ........................................................................... 687.2.9 Compensation for Affected Land Areas .................................................................. 707.2.10 Compensation for Disturbance ............................................................................... 717.2.11 Summary - Estimated Compensation Valuation List .............................................. 71CHAPTER EIGHT ............................................................................................................................. 73iii