Mizu Webphone - Mizu Voip

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http://technet.microsoft.com/en-us/library/ee690384.aspxHow to generate and send logs from the webphoneIf you have any problem with the webphone, Mizutech support most probably will ask you to send a detailed description and logs about the problem.You can create a log in the following way:-set the "loglevel" applet parameter to 5-open the webphone in a browser. a separate log window should appear-once you reproduced the problem, send the content of the log window to websipphone@mizu-voip.com(You can copy the content with the Ctrl+A, Ctrl+C, Ctrl+V key combinations)Note:-If the problem is call related, then make sure to have only one call in the log. That one in which the problem was reproduced.-Another method to extract logs is the java console (a java icon usually appears on the right-bottom corner of your desktop. From there you can activate the javaconsole). For this you will have to enable java logs/debugging/console from control panel.-In addition to the log file, Mizutech support might ask one or two SIP account valid on your server to be able to reproduce the problemHow can I replace the applet certificate?A certificate is needed for java to suppress the warning message when the users start the applet. By default you will get the applet with a certificate fromMizutech, however this can be replaced with your own certificate if you need so.Without a valid certificate a warning window with a red exclamation mark will appear at the first launch with an “always trust…” checkbox unchecked by default.With a valid certificate the red mark will turn to green and the “always trust…” checkbox will be checked by default which is more user friendly.To use a certificate that is recognized by Java installations on the internet, you need to get a certificate from a certification authority that have their rootcertificates shipped and installed with the JDK/JRE. You can list the installed root certificates with the following command: keytool -list -keystore/usr/local/j2sdkXXX/jre/lib/security/cacerts (adapt the path to your installation, press ENTER when asked for a password)We are providing the java applet with a selfsigned certificate. You can replace this certificate with yours that you can purchase from CA companies like VeriSign,Equifax Secure, Entrust, GTE Cyber Trust, Thawte, GeoTrust etc. The price varies from 20 to 800 USD.You will need to request a "code signing digital certificate for java applet”.You will have to use the following tools to work with certificates: keytool, jarsigner. These are (part of java SDK. More details here, here and here.First you have to ask for a certificate from a CA. This can be done usually by first sending a CSR, which you can generate in the following way:1. generate new keystore (this file will store everything): keytool -genkey -keysize 2048 -keyalg RSA -alias ALIASNAME -keystore KEYSTORENAME2. generate a CSR (this is needed to ask for a new/renew certificate): keytool -certreq -keystore KEYSTORENAME -alias ALIASNAME -file CSRFILE.CSRNow you can open the CSRFILE.CSR with a simple text editor and send its content for your CA.To have your request validated you might have to send your company details and answer a few questions on phone. The process might take 1 – 20 days.Then you should receive the certificate as a .p12 or .pfx file (if not, than export the file from the browser or try to convert it)If you have a pfx file:1. Find out the alias with this command: keytool -list -storetype pkcs12 -keystore FILENAME.PFX –v(the alias is displayed in the line which begins with “Alias name:”. Once you have the alias, then you can move to the following step)2. Sign your webphone applet with this command: jarsigner -storetype pkcs12 -keystore FILENAME.PFX -signedjar webphone.jar unsignedwebphone.jarALIASWith Thawte CA you will have to follow the following steps:1. request code signing certificate from here: https://www.thawte.com/code-signing/index.html. The price is around $150.2. install the java SDK on your PC: http://www.oracle.com/technetwork/java/javase/downloads/index.html3. you might have to create a CSR first. For this, run the following commands:keytool -genkey -keysize 2048 -keyalg RSA -alias ALIAS -keystore KETSTOREFILENAMEkeytool -certreq -keystore KETSTOREFILENAME -alias ALIAS -file CSRFILENAME.CSR4. you will need to upload or send some documents to identify yourself or your company. Thawte might also call you on your phone for verification5. you will receive the certificate shortly and maybe also Cross Root CA and Signing Intermediate certificates. If received as a text file, rename the filesfrom .txt to .cer6. use the following commands from the command line:7. create keystore with initial certificate: keytool -genkey -keysize 2048 -keyalg RSA -alias YOURCERTNAME -keystore KETSTOREFILENAME8. import Intermediate certificate if you need: keytool -import -trustcacerts -alias intca -file intca.cer -keystore KETSTOREFILENAME
9. import Cross Root CA: -keytool -import -trustcacerts -alias crossca -file crossca.cer -keystore KETSTOREFILENAMEimport your certificate: keytool -import -trustcacerts -keystore KETSTOREFILENAME -alias YOURCERTNAME -file yourcertificate.cer10. rename the webphone.jar that you have received from Mizutech to uwebphone.jar11. sign the applet: jarsigner -keystore KETSTOREFILENAME -signedjar webphone.jar uwebphone.jar mizutechAlternatively you can download a GUI for the jarsigner named KeyTool IUICompanies can also deploy custom security policy for java appletsResourcesYou can find more details about java applet deployment here: http://download.oracle.com/javase/6/docs/technotes/guides/jweb/index.htmlFind more details about java parameters here.Mizu WebSIPPhone homepage : http://www.mizu-voip.com/Software/WebSIPPhone.aspxDemo package: http://www.mizu-voip.com/Portals/0/Files/webphone_demo.zipExample html: Example.htm (if you have received it with this document. Otherwise it can be found in the downloadable demo package)For help, contact websipphone@mizu-voip.comCopyright © 2008-2014 Mizutech SRL
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2014Mizu WebSIPPhoneA java applet i
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AboutThe Mizu WebSIPPhone is a SIP
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Demo versionWe are providing a demo
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DeploymentAlthough the webphone is
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Click to call / VOIP enabled forums
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Main ParametersThe parameters can b
Page 13 and 14: The following applet parameters are
Page 15 and 16: hideusernamepwdinput(boolean)Set to
Page 17 and 18: 1: change status to ring2: start me
Page 19 and 20: Default value is 2. Set to 3 if you
Page 21 and 22: audiodeviceout(string)Audio device
Page 23 and 24: 2=yes3: yes with extra (this might
Page 25 and 26: (number)G.729 codec setting. 0=neve
Page 27 and 28: 3= yes4=alwaysprack(boolean)Enable
Page 29 and 30: Set to 0 to disable call cut off on
Page 31 and 32: 0=no (default)1=local (in the user
Page 33 and 34: Text logs are sent to the following
Page 35 and 36: Applet parameter securityGeneral co
Page 37 and 38: }public String encrypt(String str)
Page 39 and 40: Will connect to the SIP server. Thi
Page 41 and 42: ‣ -1: unknown‣ 0: no‣ 1: not
Page 43 and 44: string API_GetVersion()Return the p
Page 45 and 46: You will usually have to display th
Page 47 and 48: webphoneobj.API_SetParameter("passw
Page 49 and 50: Version 2.4Version 2.6-improvement:
Page 51 and 52: Version 4.0-fix: codec change on re
Page 53 and 54: Do I need to install java on my web
Page 55 and 56: Select UDP (and not TCP or TLS) for
Page 57 and 58: If the java (JVM or the browser) is
Page 59 and 60: 1. speex wideband (enabled low prio
Page 61 and 62: wp_tel.serveraddress = ''; // yours
Page 63: theApplet = theApplet.getSubApplet(
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