5. Conceptual aims2.1 Market orientation & VisionTourism is the main industry branch inMontenegro. Its reorganization and upgrading,based on principles of consecutive marketorientation and sustainability, have the greateststrategic importance for the progress of thecountry. Tourism, supported by extraordinaryframe conditions, may significantly improve eitherthe living standard of population or the paymentbalance. It may create new jobs and provide theexistence of future generations. Tourism is theindustry branch via which Montenegro canbecome internationally competitive in fastestmanner, as well as to have the top position withinAdriatic region.That is why DEG, Germany Association forInvestments and Development, as itscontribution to the Stability Pact for South-East Europe- at the request of Federal Ministry forEconomic Cooperation andDevelopment, Bon / Berlin (BMZ) and- in close cooperation with the Ministry ofTourism in Podgorica, as well as- with the experts from municipalitiesdrafted Master Plan for Tourism inMontenegro, with the aim to create basicconcept of sustainable development inindustry and to strengthen internationalcooperation.While Master Plan, being proclaimedmandatory by the Government, elaboratesbroadly the crucial aspects of the state astourism destination, but generally, twofurther regional concepts should present thepossibilities via which Master Plan may beimplemented and deepened, based onpractical examples as models.One of those two concepts, Master Plan forVelika Plaza, should- describe market and qualitative courseof offers to be created,- have in mind also the increase in thenumber of tourists that would occupythe capacities over the longer seasons,while optimizing daily incomes perguest,- open the areas in hinterland region fortourism, in ecological manner andproffer the inhabitants of hinterlandareas additional sources of incomes,- define new offers, which would includealso other swimming destinations ofMontenegro seaside,- foster, in the interests of the wholeregion, cross border cooperation withneighboring countries,all by taking into account the effects on nearsurroundings (Skadar Lake).Market issue is composed of the elaboration oftourist visions for Velika Plaza. Such a visionformulates the framework and the aims oftourism policy and marketing, directed toward thefuture.The vision – from the point of view of tourismmarket – should encompass specialcharacteristics of the nature, culture values, andthe specificities of the region into a specificprofile attractive for those not being familiar withMontenegro. It should highlight unique sellingpoints and decide in which direction should, inlong-term sense, the offer of tourism services bedeveloped. Accordingly, the vision starts to be“red thread” for all institutions, companies andpersons participating in the tourism industrydevelopment.The vision is composed of more theses. Eachthesis contains a clear and defined expression.The sum of theses allows complete description ofdesired way to the future of tourism industry. Thevision, composed of these theses, is equaledwith the development strategy for Velika Plaza.The main aim of the vision is to provide qualityand identity promising success within thedestination and to emphasize the factors of itsunique position.2.2 Master Plan for Montenegro2.2.1 ApproachMaster Plan for Montenegro has been based ona comprehensive approach. It discusses theactual situation and the perspectives for tourismindustry, traffic access, infrastructure for energyand water supply, waste elimination and purifyingwastewaters, as well as for the institutions andorganizations. It represents the basis and theintegral element of Velika Plaza concept.Montenegro Master Plan for tourism and for theperiod of two previous years has been examiningespecially the following:- changes in international demand,- efforts in innovative offers, as theresponse to it ,- entrance of new destination into themarket,- development in direct competitivenessof the destination,- consequences of concentrated sales,- as well as general trends, characteristicfor the society and tourism consumptionand interests in recreation.
According to the requirements from the marketplace, it measures- the quality and the aspiration ofMontenegro tourism,- its cost – service relation,- possibility to optimize the position atmarket.2.2.2 Starting situationThe status of Montenegro tourism industry isweak: the country lacks financial strengths,products appropriate to the market, effectivemarketing, sufficient number of qualifiedprofessionals, investors ready for risk and, beforeall, guests.The number of overnight stays has decreasedfrom almost 11 millions in 80s to 3.7 millions atpresent. However, this number of registeredovernight stays has to be increased by that ofnon-registered stays, which is probably very high.Until 2002, foreign markets were almost cut off.Over the years of crisis, the demand inMontenegro and Serbia was decreased to sixweeks in the main summer season and to thecheapest types of accommodation. Since thesummer season of 2002, Montenegro hasexperienced itself a participant in WesternEurope charter flights schedules of some touroperators. But, for its inadequate quality ofaccommodation capacities and insufficient offers,Montenegro exhausted its selling capacities.Nevertheless, foreign demand for Montenegrotourism was statistically increased in 2002 formore than 30%. At he same time, the number ofnational guests decreased for 16%, for whichreason the number of overnight stays decreasedfor 8% total.Image 2.1 Overnight stays in 2001/2002The decrease in the number of national guestscan be easily explained. It is clear that manySerbians took advantage of their chance to goabroad for the holidays, for the first time after somany years. On the other hand, Montenegroexperienced the deficit in the number of guests.It is hard to assume the increase in the numberof guests from abroad will compensate thenumber of guests from Serbia, becauseeverything indicates demand from foreigncountries is present because of favorable prices:46% of overnight stays has been accomplishedby the guests from Eastern Europe, 27% fromformer Yugoslavia, and only 22% from WesternEurope.Law incomes, bad annual occupancy ofcapacities and unacceptable conditions fordemanding guests, are all the characteristics ofMontenegro hotel industry. Only 2,000 to 4,000of total 26,000 of available hotel beds areappropriate for international marketing.Several private initiatives, with the awareness asregards the quality and good ideas within smallhotels and boarding houses, in quantitativesense, still play somewhat significant role.Of almost 95,000 beds of the total offer, 26,000(27.5%) is those of hotels. Of them, 82% is inofficial category B (2** international starscategory); 18,500 represent camps (19.5%);30,000 (31.5%) represent “other types ofaccommodation” (industry and youth seasideresorts of simple standard), and 20,000 (20%) ofregistered private accommodation rooms.The Ministry of Tourism calculates the number ofnon-registered guests, whereas it evaluatesthere are almost 60,000 available beds, andthere are 90,000 available, but statistically notcalculated, beds in weekend apartments. If this istaken as a base, then the share of hotelaccommodation is decreased to 10.5%, and theshare of higher categories to 0.8 – 1.6% of thetotal capacity (2,000 – 4,000 beds).On such bases, the successful tourist industrycannot be build up – and in no case the tourismeconomically and qualitatively strong enough forthe creation of jobs. Montenegro needsadditional offers, which will correspond either tomarket and marketing demands or to economicnecessities of the country, and that will bedeveloped with actual offers simultaneously.2.2.3 Velika PlazaMaster Plan recommends Velika Plaza as themodel location for development of high qualitytourism center- because the beach space representsthe unique place at Adriatic seashoreand because it is mainly in public
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