ManageEngine ADManager Plus :: Help Documentation
ManageEngine ADManager Plus :: Help Documentation
ManageEngine ADManager Plus :: Help Documentation
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<strong>ManageEngine</strong> <strong>ADManager</strong> <strong>Plus</strong> :: <strong>Help</strong> <strong>Documentation</strong><br />
<strong>Help</strong> Desk Reset Password Console<br />
The <strong>Help</strong> Desk Reset Password Console can be used in Web access mode to provide<br />
an easy way for <strong>Help</strong> Desk technicians to provide password resets for individual users.<br />
Follow the steps below to Reset Password:<br />
• Click on the <strong>Help</strong> Desk Reset Password Console link in the right pane of the<br />
Home page to get the Reset Password page.<br />
• Select the Domain appropriate to the user whose password is to be reset.<br />
• Enter name of the user in the Search User field and click the GO button.<br />
• Click RESET PASSWORD button in Action tab, appropriate to the User name.<br />
• Enter a new Password and also confirm the same.<br />
Note: Click User must change the password at next log on check box,<br />
if you want the user to change his password when he logs in after the<br />
password is reset. Else leave it unchecked.<br />
• Click on OK button.<br />
Tip:You can filter the viewing options by either selecting the Show All option to view all<br />
the users or can simply view the names beginning with a particular alphabet using the<br />
Sort By alphabet feature.<br />
Click on <strong>Help</strong> Desk Delegation to know more about this feature.<br />
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