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ManageEngine ADManager Plus :: Help Documentation

ManageEngine ADManager Plus :: Help Documentation

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<strong>ManageEngine</strong> <strong>ADManager</strong> <strong>Plus</strong> :: <strong>Help</strong> <strong>Documentation</strong><br />

1. When creating an user, if the naming attributes, such as Name, Logon Name,<br />

SAM Account Name, etc., has some special characters in it.<br />

2. When modifying an user, if an unacceptable format is chosen for the naming<br />

attributes. For example, if the format chosen for the Logon Name is<br />

LastName.FirstName.Initials and if the user do not have any one of these<br />

attributes specified, this error will occur.<br />

9. Email address for user not showing up or not set properly?<br />

The possible reason could be:<br />

1. Email may Not be set as per Recipient Policy. check whether all ldap attributes in<br />

recipient ploicy query are set to specific value.<br />

2. Check in the user account properties whether you entered the attribute for email.<br />

Ex: xyz@company.com. The company should be entered to the users.<br />

10. Error-The server is unwilling to process the request while setting Password<br />

which not maches to password complexity<br />

The possible reason could be:<br />

You may not have specified or opt for any options in 'Password Complexity' while<br />

creating user account.<br />

Ex: There will be options for password complexity like length of password, Characters<br />

that can be used or number of bad login attempts etc. You need to select any degree of<br />

complexity, ignoring so will throw above error.<br />

11. Error code: 8007052e<br />

The reason is, the Supplied credentials are invalid.<br />

12. Error code: 80070775<br />

Reason: The referenced account is currently locked out and may not be logged on.<br />

13. Error code: 800708c5<br />

Reason: The password does not meet the password policy requirements. Check the<br />

minimum password length, password complexity and password history requirements.<br />

14. 5 -Access is denied (Terminal Service / Folder Creation)<br />

Reasons:<br />

1. User does not have rights to create a homefolder.<br />

2. Users do not have access over terminal services.<br />

15.No such user matched. Verify the LDAP attribute in search query<br />

Reason: No Users in AD matches with the criteria provided by you.Try choosing the<br />

correct matching attributes by checking with the query provided in the "Match criteria for<br />

Users in AD",this is obtained by clicking on "Update in AD" button and expanding "Select<br />

Attributes" box.<br />

6.Error Code 80072035 : Error In Setting Attributes,The server is unwilling to<br />

process the request.<br />

Reason: The primary group specfied in User Creation has been moved or deleted.<br />

ZOHO Corp. 177

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