1 Display the screen. - Utax

Troubleshooting > Solving MalfunctionsSolving MalfunctionsThe table below provides general guidelines for problem solving.If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the followingpages. If the problem persists, contact your Service Representative.Symptom Checkpoints Corrective Actions ReferencePageAn application does not start. Is the Auto Panel Reset time short? Set the Auto Panel Reset time to30 seconds or more.9-24The touch panel does notrespond when the mainpower switch is turned on.Is the machine plugged in? Plug the power cord into an AC outlet. 2-11Pressing the Start key doesnot produce copies.Is there a message on the touchpanel?Determine the appropriate response tothe message and respond accordingly.10-13Is the machine in Sleep mode?Press the Power key to recover themachine from Sleep mode. Themachine will be ready to copy within20 seconds.2-21Cannot print. Is the machine plugged in? Plug the power cord into an AC outlet. 2-11Is the machine powered on? Turn on the main power switch. 2-13Are the printer cable and networkcable connected?Was the machine powered on beforethe printer cable was connected?Connect the correct printer cable andnetwork cable securely.Power on the machine afterconnecting the printer cable.2-102-10Is the print job paused? Resume printing. 8-3Blank sheets are ejected. Are the originals loaded correctly? When placing originals on the platen,place them face-down and align themwith the original size indicator plates.When placing originals in thedocument processor, place them faceup.— Check that the application software iscorrectly operated.3-103-12—Paper often jams. Is the paper loaded correctly? Load the paper correctly. 3-2Is the paper of the supported type? Is itin good condition?Remove the paper, turn it over, andreload it.3-2Is the paper curled, folded or wrinkled? Replace the paper with new paper. 3-2Are there any loose scraps or jammedpaper in the machine?Remove any jammed paper. 10-22Printouts are wrinkled orcurled.Is the paper damp? Replace the paper with new paper. 3-2Documents are printedimproperly.Are the application software settings atthe PC set properly?Check that the printer driver andapplication software settings are setproperly.—Cannot print with USBmemory.USB memory not recognized.Is the USB host blocked?Select [Unblock] in the USB hostsettings.— Check that the USB memory issecurely plugged into the machine.9-23—10-8