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1 Display the screen. - Utax

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Troubleshooting > Solving MalfunctionsSymptom Checkpoints Corrective Actions ReferencePageCannot send via SMB. Is <strong>the</strong> network cable connected? Connect <strong>the</strong> correct network cablesecurely.2-10Have <strong>the</strong> network settings for <strong>the</strong>equipment been configured properly?Have <strong>the</strong> folder sharing settings beenconfigured properly?Configure <strong>the</strong> TCP/IP settingsproperly.Check sharing settings and accessprivileges under <strong>the</strong> folder properties.9-186-7Has <strong>the</strong> SMB protocol been set to[On]?Set <strong>the</strong> SMB protocol setting to [On]. 2-23Has <strong>the</strong> [Host Name] been enteredproperly?*Has <strong>the</strong> [Login User Name] beenentered properly?*,**Has <strong>the</strong> same domain name beenused for <strong>the</strong> [Host Name] and [LoginUser Name]?Check <strong>the</strong> name of <strong>the</strong> computer towhich data is being sent.Check <strong>the</strong> domain name and loginuser name.Delete <strong>the</strong> domain name andbackslash ("\") from <strong>the</strong> [Login UserName].6-56-186-18Has <strong>the</strong> [Login Password] beenentered properly?Check <strong>the</strong> login password. 6-18Have exceptions for Windows Firewallbeen configured properly?Do <strong>the</strong> time settings for <strong>the</strong> equipment,domain server, and data destinationcomputer differ?Configure exceptions for WindowsFirewall properly.Set <strong>the</strong> equipment, domain server, anddata destination computer to <strong>the</strong> sametime.6-10, 6-13—Is <strong>the</strong> touch panel displaying Senderror.?Refer to Responding to Send Error. 10-19* You can also enter a full computer name as <strong>the</strong> host name (for example, pc001.abcdnet.com).** You can also enter login user names in <strong>the</strong> following formats:Domain_name/user_name (for example, abcdnet/james.smith)User_name@domain_name (for example, james.smith@abcdnet)10-12

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