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PUC Annual Report–Fiscal Year 2004-05 - Public Utilities Commission

PUC Annual Report–Fiscal Year 2004-05 - Public Utilities Commission

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<strong>Public</strong> <strong>Utilities</strong> <strong>Commission</strong> <strong>Annual</strong> Report <strong>2004</strong>-<strong>05</strong>State of Hawaii Page 11l. COMMISSION APPROVES KIUC’S DEPRECIATIONACCRUAL RATES.In June 20<strong>05</strong>, the <strong>Commission</strong> approved KIUC’s proposed depreciation accrual rates setforth in the depreciation study. KIUC is allowed to simultaneously utilize the approveddepreciation accrual rates and remove the lost gross margin component from its 20<strong>05</strong> resourcecost adjustment (DSM and IRP) surcharge. KIUC is required to separately identify the future netsalvage value component in KIUC’s depreciation rates and account for the amounts recoveredthrough the depreciation expense consistent with the requirements of the Federal EnergyRegulatory <strong>Commission</strong>. The changes proposed by KIUC are expected to effectively retain theexisting revenue stream and mitigate and/or offset any potential adverse financial impacts toKIUC.m. COMMISSION APPROVES PROJECT EXPENDITURES ANDACCOUNTING TREATMENT OF COMPUTER SOFTWAREDEVELOPMENT COSTS.During the Fiscal <strong>Year</strong>, the <strong>Commission</strong> approved the expenditures and proposedaccounting treatment for the following computer software development projects:Customer Information System (“CIS”) Project. In May 20<strong>05</strong>, the <strong>Commission</strong>approved a request by HECO, HELCO, and MECO (“utilities”) to expendapproximately $20,350,000 for the CIS project. The CIS project involves thepurchase and installation of a new, commercially available, customer informationsystem that will provide basic service functions, such as producing bills,collecting payments, establishing service, and fulfilling customer requests. Theutilities’ existing customer information system is outdated and many of itscomponents are difficult and costly to maintain.The <strong>Commission</strong> also approved the utilities’ request to defer certain computersoftware developments costs, accumulate the allowance for funds used duringconstruction (“AFUDC”) on the deferred costs during the deferral period, amortizethe deferred costs over a twelve (12)-year period, and include the unamortizeddeferred costs in rate base. The utilities are required to file the following reportsor information with the <strong>Commission</strong>: (1) information on the performance andquality of service measures that are produced automatically by the new CIS;(2) information on the performance and quality of service measures the utilitieswill track on a going forward basis after the CIS project is placed into service;(3) annual report on five performance measures - same day billing, bills perbilling representative, bills per customer, credit arrangements, and billingaccuracy; (4) after completion of the bid process, an interim supplemental report;(5) prompt notification if there is a significant change in either the functionality orcost of the CIS project; and (6) a cost report providing the appropriate workorders that state whether the CIS costs were capitalized , deferred, or expensed.Outage Management System (“OMS”) Project. In June 20<strong>05</strong>, the <strong>Commission</strong>approved HECO’s request to expend approximately $5.8 million for the OMSproject. The OMS project involves the purchase and installation of a new,commercially available OMS. OMS is an information technology system that hascapabilities such as collecting trouble information, providing updates of anoutage, and identifying work crews capable of addressing the outage. The OMSwill replace many of the functions performed manually by HECO.The <strong>Commission</strong> also approved HECO’s request to defer certain computersoftware development costs for the OMS, accumulate an AFUDC on the deferred

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