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PUC Annual Report–Fiscal Year 2004-05 - Public Utilities Commission

PUC Annual Report–Fiscal Year 2004-05 - Public Utilities Commission

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<strong>Public</strong> <strong>Utilities</strong> <strong>Commission</strong> <strong>Annual</strong> Report <strong>2004</strong>-<strong>05</strong>State of Hawaii Page 50Figure 19Number of Electric and Gas Utility Customers2000 - <strong>2004</strong>300,000Number of Customers250,000200,000150,000100,00<strong>05</strong>0,00002000 2001 2002 2003 <strong>2004</strong>HECO 276,447 279,534 281,922 284,460 287,074HELCO 63,207 64,660 66,034 67,879 70,124MECO 57,000 58,308 59,410 60,651 61,684KIUC 30,715 30,969 31,768 32,065 32,950Gasco 36,321 36,379 36,322 36,093 36,093<strong>Annual</strong> PeriodsAs shown in Figure 20, Verizon Hawaii’s customer base, as measured by the number ofaccess lines that it serves, after peaking in 2000, has decreased over the past four (4) years. 17This decrease is believed to be due primarily to loss of business customers to competitors andincreased competition from wireless telecommunications carriers and cable modem service(which does not require telephone lines for dial-up internet access).<strong>2004</strong>.17 Verizon Hawaii’s ARMIS Operating Data Reports (FCC Report 43-08) for 2000 through

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