PUC Annual ReportâFiscal Year 2004-05 - Public Utilities Commission
PUC Annual ReportâFiscal Year 2004-05 - Public Utilities Commission
PUC Annual ReportâFiscal Year 2004-05 - Public Utilities Commission
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<strong>Public</strong> <strong>Utilities</strong> <strong>Commission</strong> <strong>Annual</strong> Report <strong>2004</strong>-<strong>05</strong>State of Hawaii Page 39Figure 6Informal and Verbal ComplaintsStatewide - All Utility Companies - Fiscal <strong>Year</strong>s 2003-20<strong>05</strong>300250No. of Complaints20015010<strong>05</strong>00TelephoneCellular andPagingOther TelecomProvidersFY 2003 111 118 71 260 33 29FY <strong>2004</strong> 96 81 79 125 23 37FY 20<strong>05</strong> 106 102 43 103 7 26Type of UtilityElectricity Gas Water/SewerFigure 7Informal and Verbal ComplaintsOahu - Utility Companies - Fiscal <strong>Year</strong>s 2003-20<strong>05</strong>160140No. of Complaints120100806040200TelephoneCellular andPagingOther TelecomProvidersFY 2003 Oahu 59 65 27 141 16 13FY <strong>2004</strong> Oahu 36 49 52 64 19 7FY 20<strong>05</strong> Oahu 56 74 22 58 5 12Type of UtilityElectricity Gas Water/Sewer
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