PUC Annual ReportâFiscal Year 2004-05 - Public Utilities Commission

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Public Utilities Commission Annual Report 2004-05State of Hawaii Page 50Figure 19Number of Electric and Gas Utility Customers2000 - 2004300,000Number of Customers250,000200,000150,000100,00050,00002000 2001 2002 2003 2004HECO 276,447 279,534 281,922 284,460 287,074HELCO 63,207 64,660 66,034 67,879 70,124MECO 57,000 58,308 59,410 60,651 61,684KIUC 30,715 30,969 31,768 32,065 32,950Gasco 36,321 36,379 36,322 36,093 36,093Annual PeriodsAs shown in Figure 20, Verizon Hawaii’s customer base, as measured by the number ofaccess lines that it serves, after peaking in 2000, has decreased over the past four (4) years. 17This decrease is believed to be due primarily to loss of business customers to competitors andincreased competition from wireless telecommunications carriers and cable modem service(which does not require telephone lines for dial-up internet access).2004.17 Verizon Hawaii’s ARMIS Operating Data Reports (FCC Report 43-08) for 2000 through
Public Utilities Commission Annual Report 2004-05State of Hawaii Page 51Figure 20Verizon Hawaii Total Switched Access Lines2000-2004760,000740,000Number ofAccess Lines720,000700,000680,000660,000640,000620,0002000 2001 2002 2003 2004Total Switched Access Lines 743,370 734,881 722,291 698,355 674,078Years2. RATES OF RETURN EARNED BY UTILITY COMPANIES.Each regulated utility is entitled to a fair opportunity to earn a fair rate of return. Figure 21summarizes the recent history and trends of rates of return earned by the various regulatedutilities.
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PUC Annual ReportâFiscal Year 2004-05 - Public Utilities Commission

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PUC Annual ReportâFiscal Year 2004-05 - Public Utilities Commission