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10 Resources and <strong>Support</strong><strong>Drake</strong> <strong>Software</strong> ManualOnline <strong>Support</strong>Knowledge Base<strong>Drake</strong> <strong>Software</strong> offers a wide range of support resources. In addition to our unparalleledtelephone support, <strong>Drake</strong> has a variety of online and software help resources togive you 24-hour access to the latest information.Si te gustaria hablar con alguien en español, llame al (828) 349-5500, y trataremos deconectarle con uno de nuestros agentes de apoyo que hablan español.<strong>Drake</strong>’s written documentation is designed, and <strong>Drake</strong>’s support employees aretrained, to help tax preparers make the most of the tax preparation software and to useit successfully. <strong>Drake</strong> does not, however, provide tax law advice. Knowledge of taxpreparation is the responsibility of the tax preparer. <strong>Support</strong> is provided as an aid totax return completion only. The accuracy of the return filed with the IRS and variousstate tax authorities is the responsibility of the tax preparer.The <strong>Drake</strong> 2008 Tax <strong>Software</strong> Manual is available on the software CD. An online versionat <strong>Support</strong>.<strong>Drake</strong><strong>Software</strong>.com > Training Tools > Manuals is updated as taxseason progresses. Save the manual to your computer or print your own copy.A reliable Internet connection is necessary to take full advantage of <strong>Drake</strong>’s manyonline support resources. These resources are accessible from <strong>Drake</strong>’s <strong>Support</strong> Website at <strong>Support</strong>.<strong>Drake</strong><strong>Software</strong>.com.The Knowledge Base (KB) is a searchable database of support articles and is available24 hours a day. The KB consists of articles submitted by clients, programmers,the IRS, and state departments of revenue. The articles cover such topics as <strong>Drake</strong>’sTax Year 2008 225

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