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Online SupportDrake Software User’s Manualtax software and Client Write-Up software, changes in state and federal tax laws, taxreturntroubleshooting, using bank products, researching tax law, and much more. TheKB also includes the 2006, 2007, and 2008 Drake Software manuals and the 2007 and2008 Client Write-Up manuals.To access the KB, go to the Drake Support Web site and select Resources > KnowledgeBases. From the list of Knowledge Bases displayed, click the Knowledge Baseyou want to view.By default, the Search tab for the selected KB is displayed (Figure 10-1).Figure 10-1: KB tabs (item #1); KB search fields (item #2)Begin your queries from the four tabs listed in Table 10-1 and shown as item #1 inFigure 10-1.Table 10-1: KB TabsTabSearchBrowseFAQGlossaryDescriptionView the Latest Articles entered or the Hot Topics articles receiving the mosthits. Search for other articles using word searches. (See item #2 in Figure 10-1; see also “Searching the KB,” following.)View the Hot Topics in the KB, including the latest questions about the softwareand the CWU manuals. Click a topic to view its subtopics or articles.View articles we believe to be most pertinent. These change frequently, socheck back often.View a list of relevant tax and Drake software terms.Searchingthe KBTo search for a topic or article in the KB:1. In the Search tab (Figure 10-1), enter a keyword in the Search field.226 Tax Year 2008