Sonos Controller for Mac or PC - Almando

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Sonos Controller for Mac or PC A-7Flashing white Flashing green Looking for a Sonos system Flashing alternatelyFlashing white Flashing amber Upgrading softwareFlashing amber Off Powering up in reset modeSolid amber Sonos component fault warning The Sonos component is beginning toexperience a fault condition and willreduce to 75% volume.• Check the Sonos component ventsfor adequate cooling• Check for speaker short circuit• Mute and then unmute the Sonoscomponent• Unplug the Sonos component forseveral minutes to allow it to coolLong amber, shortwhite, repeatSonos component fault shutdown(mute)If the fault condition (above) is notremedied, the Sonos component willautomatically mute itself to preventdamage to the Sonos component.Solid or flashing red Diagnostics mode You may be instructed to enterDiagnostics mode by a technicianwhen you call Customer Support toreport a problem.If you accidentally enter diagnosticsmode, press the Mute button to exit.About Your Music SystemIf you make a call to Sonos Customer Support, you may be asked for specific details regarding your Sonos system. You canfind this information by choosing one of the following options:• Select About My Sonos System from the Settings menu on a handheld controller.Or,• Select About My Sonos System from the Help menu on the Sonos Controller for PC.Or,• Select About My Sonos System from the Sonos menu on the Sonos Controller for Mac.
A-8Support DiagnosticsProduct GuideSupport Diagnostics should only be accessed if you are talking with a Sonos Support representative. (To find the correcttelephone number for your country, go to www.sonos.com/support/contact.)For general Sonos support information, go to www.sonos.com/support.1. From the Help menu, select Submit Diagnostics -> Submit if you are instructed to by your Sonos Supportrepresentative.Can’t Find What You’re Looking For?If you can’t find the answer to your question in our documentation, please visit our Frequently Asked Questions (FAQ) pagesat www.sonos.com/support.Or, ask us a question at http://faq.sonos.com/ask.
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