Request for Proposal - Government of Haryana

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k. Bid process managementl. SLA structuring and monitoringm. Implementation of Helpdesk, issue/problemresolution mechanisms & changemanagementn. Experience in evaluation of managedservices and structuring the sameo. Business continuity planningp. Bid Process ManagementAPPROACH AND METHODOLOGY (15 marks)a) Approach and Methodology to perform thework in this assignmentOC1b) Demonstration of understanding of theDepartment‟s requirements with a clear projectwork break down structure along with timelines,resource assignment, dependencies andmilestonesRESOURCE PROFILE (40 marks)R1R2Resource Pool of ALL KEY consultingresources to be deployed for this project. Theteam should contain named resources ofconsultant who would be key contributors in allareas listed in Section 2.5.3 item no. 2Resume of all key consultants specified in R1* assignments ongoing or completedNote 1: Same Citation, if relevant, may be used as proof of experience for more than one projectabove.Note 2: In case of consortium involvement, should clearly prove with documentary evidence on pastexperience.52
5.5 FORMAT FOR CITATIONSUsing the format below, provide information on each reference assignment for which yourorganization, either individually or as a within an association (or consortium), was legally contracted. Aclient certificate should support each reference assignment.Assignment NameName of the Client along with name and designation of ProjectCoordinator from the Client Organization :(May be used for referencing)Address, phone and email ID:Type of customer & industry: (such as Government, Private, etc.along with type of industry focus, if applicable)Start Date & Duration of EngagementCurrent StatusApprox. Value of engagement / servicesWhether involved independently or as a consortium (with detailsof prime or sub-contracting relationship, partner names, etc. alongwith the specific positioning of your organization in theconsortium)Narrative Description of Project and objectives of theproject/engagement.Nature of Services Provided (by your organization)Name of the Senior Staff (Project Director/Coordinator, TeamLeader) involved and functions performed.Professional Staff: Team Size and approximate effort provided byyour orgainizationDescription of Actual Services Provided by Your Staff:53
Page 1 and 2: Request for ProposalSelection of Co
Page 4 and 5: 1 LETTER OF INVITATIONThe Departmen
Page 7 and 8: (*)2 Pre-bid Conference 23-02-20103
Page 9 and 10: 2.2 CLARIFICATION AND AMENDMENT TO
Page 11 and 12: 2.4 SUBMISSION, RECEIPT AND OPENING
Page 13 and 14: 14. Proposals must remain valid for
Page 15 and 16: c. Program/Project Monitoring/Manag
Page 17 and 18: The minimum technical score require
Page 19 and 20: 3. Negotiations will be held at the
Page 22 and 23: The current engagement proposed by
Page 24 and 25: 2. Review / Revision of Business Pr
Page 26 and 27: on the effort that needs to be expe
Page 28 and 29: Suggested Timeframe:12 to 16 weeks.
Page 30 and 31: 3.3.3 Phase 3: Solution Development
Page 32 and 33: 7. Rollout Plan: Review the rollout
Page 34 and 35: 9. Oversight: Monitor Implementatio
Page 36 and 37: Certificate (RC), allotment of uniq
Page 38 and 39: f) State IT Infrastructure Faciliti
Page 40 and 41: 8. IT Operations and Performance (t
Page 42 and 43: consultant within a reasonable agre
Page 44 and 45: 4 GENERAL CONDITIONS OF CONTRACT4.1
Page 46 and 47: 2. Collection of tax: The departmen
Page 48 and 49: 5.2 FORMATS FOR SUBMISSION OF PROPO
Page 50 and 51: preceding three year period5. The b
Page 54 and 55: 5.6 SUGGESTED FORMAT OF CURRICULUM
Page 56 and 57: 8. Streamlining and stabilizationof
Page 58 and 59: Part A: Project CostProject Phases
Page 60 and 61: In consideration of the fact that o
Page 62 and 63: Performance Bank Guarantee shall be

Request for Proposal - Government of Haryana

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