Empretec Annual Report 2011 - Unctad XI

03Success StoriesTSEGAYE BEKELE GENERAL METAL WORKTsegaye BekeleTsegaye values his participation in the Empretec/Kaizentraining programme a lot.Empretec enhanced his potentialentrepreneurial competencies. Asa result, he changed his attitudeof taking ‘‘business as usual’’; andstarted to see every customeras unique and requiring specialattention. The Kaizen methodologyallowed him to practicallyimplement the 10 competencieshe learned in the Empretectraining. He has now a clean and orderly workshop,motivated management staff, and employees.A culture of performance improvement andcustomer handling has been created. The result wasEstablished in 2005ETW taken in 2010fantastic. Waste, which was over 5 per centbefore the application of Empretec/Kaizen, has now been reducedto less than 1 per cent. His business’output has increased bymore than 150 per cent. He plansto relocate the current premisesto a bigger and more conducivelocation in a year’s time.‘‘Since the combination ofEmpretec and Kaizen areimportant for the development of entrepreneurialcompetencies, the two need to go hand in hand. Hope ECE willreach other entrepreneurs with this training products as well’’RICHARD HENTZ AND FAMILY PLCRita AltayeThe company run by Rita specializes in fabrication of spareparts for vehicles and has beenoperational for over 50 years.It is now managed by a thirdgeneration manager. The company,started by a foreigner, prided itselffor efficiency and quality, serving aniche market. Within a day of theEmpretec workshop, she realizedthat a lot needed to be done to bean entrepreneurial manager. Usingthe competencies and productionmanagement skills acquired from the Empretec and KaizenEstablished in 1961ETW taken in 2010methodology, the company has doubled its sales and plansto expand its services to a largermarket.“The Empretec and Kaizenmethodology shatters the myththat business is a matter of experienceand technical know-how.It is a function of the practicalapplication of entrepreneurialcompetencies and performanceimprovement endeavours thatmatters for business growth and excellence.”EMPRETEC ANNUAL REPORT 2011 41