Adaptability of cashpoints for the disabled

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Location of the terminalFinding the terminal also brings with it many problems for visually impairedpeople (for example when it is placed in a commercial centre or in a very bigbranch). This is why sign regulations are recommended: large letters,standing out with the use of more visible colours (that contrast with thebackground) and which are properly illuminated. They would have to beplaced in the upper part, close to eye level (following the recommendationsmentioned in the previous section).There should also be an audible device that is activated with a device thatthe visually impaired person carries with them. This card will turn on a soundsystem that determines its location (the service could be used for otherapplications, such as traffic lights).There could be adevice thatactivates a soundsignal todetermine wherethe terminal is (theservice could beused for otherapplications, suchas traffic lights).Another highly recommendable option is of placing atouch and sight-based edge-guide that guides theperson from the door of the entity to the terminal. Inpublic premises (such as commercial centres) or tocashpoint machines that are on the outside, they can befound by means of a pavement differentiator of some1.20 x 1.20 m 2 in front of the cashpoint machine (Fig. 4.7).4.3.2 AccessThe route leading to the automatic cashpoint machinemust be free of physical obstacles such as kerbs, pebbles,changes of level, projecting signs and even trees andbushes that may darken the surrounding area and causea sensation of fear and insecurity. 10Figure 4.7: Pavement differentiator.(Source: ONCE)When the entrance of the bank has a vestibule, this must have a large spacefor people in wheelchairs to be able to move around freely. If a device isrequired to enter the bank, for example by inserting a card, this must be wellindicated and at a height of between 0.7 -1.20 m. It must also be capable ofbeing used with one upper limb only.The entrance to the premises should preferably have automatic doors. Regulardoors may cause problems for people with physical disabilities, not only thosein wheelchairs, but also people with coordination difficulties for whomopening and closing the door is a real effort. The width of the doors is aminimum of 0.8 m and should not require more than 20 N of effort to open it.The entrance tothe premisesshould preferablyhave automaticdoors.10 See the adapted route from the Codi d’Accessibilitat de Catalunya (Accessibility Code of Catalonia)(Decree 135/1995 of the 24 March).ADAPTABILITY OF CASHPOINTS FOR THE DISABLED25
In some cases queuing up to use the cashpoint machines may causeobstructions. A queue control method should be designed such as a variationin the colour of the ground that maintains the privacy and security of theuser.4.3.3 PositionThe automatic cashpoint machine must be placed taking into account thestructure and location of the building (if it is in a building). It must be placedin an area that presents no risk for disabled people, for example a corner.Direct sunlightmay diminish thecontrast of thescreen and causereflections.A key factor in deciding where to place an automatic cashpoint machine isthe fact that direct sunlight may diminish the contrast on the screen andcause reflections. On these the lines the positioning must ensure theprevention of direct light or reflected sunlight or other source of light.Aspects of environmental sound must also be taken into consideration.4.3.4 Clear floor spaceThe area around the automatic cashpoint machine must be spacious, free ofobstacles with specific measurements that enable a person in a wheelchairto move freely. This area measures 1.5 m x 1.5 m centred in front of theterminal, without any waste bins or other furnishing that make passingdifficult: nor should there be the need to open any doors to reach it. In thisway the disabled person can reach the terminal directly or in parallel.The surface must be levelled out and in no case should there be a slope ofmore than 2% gradient.The surface must not be slippery, and the pavement must be firm andrelatively smooth.Also to be taken into consideration if there is more than one cashpointmachine, placed alongside each other for example, the abovementionedrestrictions of the area must be maintained.4.3.5 IlluminationThe lighting in the whole area must be designed to facilitate the use of theautomatic cashpoint machine. It must be arranged so as to ensure safemovement, providing the area with good visibility.26 ADAPTABILITY OF CASHPOINTS FOR THE DISABLED
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Page 3 and 4: FUNDACIÓ BARCELONA DIGITALResearch
Page 5 and 6: 4.4 Interface accessibility . . . .
Page 7 and 8: 2. OBJECTIVES OF THE STUDYThe objec
Page 9 and 10: 4. STUDY4.1 Analysis of the disable
Page 11 and 12: 1. The first group corresponds to a
Page 13 and 14: These are perceived by the angle be
Page 15 and 16: 4.2 International benchmarkingThis
Page 17 and 18: 4.2.3 The United KingdomIn 1995 the
Page 19 and 20: 4.2.5 Comparative of international
Page 21 and 22: NTERFACE ACCESSIBILITYEntrancedevic
Page 23 and 24: Currentinternationalstandards aresi
Page 25: Combinations recommended regarding
Page 29 and 30: 4.4 Interface accessibilityThis sec
Page 31 and 32: There are four options proposed tha
Page 33 and 34: Bank bookIt is important to insert
Page 35 and 36: As well as being standardised, it i
Page 37 and 38: It has already been mentioned that
Page 39 and 40: 4.5 Analysis of the disabilities fe
Page 41 and 42: Below we show if these problems dis
Page 43 and 44: 42 ADAPTABILITY OF CASHPOINTS FOR T
Page 45 and 46: 4.7 Regulatory proposal4.7.1 NormsT
Page 47 and 48: involve physical changes in the cas
Page 49 and 50: H. SILVER, Janet; GILL. John. Text
Page 51 and 52: 6.2 Legal database relating to the
Page 53 and 54: • Real Decreto 556/1989, de 19 de
Page 55 and 56: One. The Public Administrations wil
Page 57 and 58: CHAPTER 7: COMMUNICATION ELEMENTS A
Page 59 and 60: Advisory 707.6.2 Numeric Keys. Tele
Page 61 and 62: 6.3.2 Contents of the standard adop
Page 63 and 64: 11.2.5.4 Audio Operation ..........
Page 65 and 66: 6.3.4 Contents of the study mention
Page 67 and 68: 6.4 Scope of the interactive elemen
Page 69 and 70: 6.4.2 Scope of the interactive elem
Page 71 and 72: PriorityAmbit Proposal Positioning/
Page 73 and 74: 6.6 Glossary of sensory disability
Page 75: 6.7 Statistical data of ONCE6.7.1 M
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