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Adaptability of cashpoints for the disabled

Adaptability of cashpoints for the disabled

Adaptability of cashpoints for the disabled

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<strong>of</strong> monthly statements, all such functions must be available tocustomers using speech output. To avoid confusion at <strong>the</strong> ATM, <strong>the</strong>method <strong>of</strong> initiating <strong>the</strong> speech mode should be easily discoverable andshould not require specialized training. For example, if a telephonehandset is provided, lifting <strong>the</strong> handset can initiate <strong>the</strong> speech mode.707.5.1 User Control. Speech shall be capable <strong>of</strong> being repeated orinterrupted. Volume control shall be provided <strong>for</strong> <strong>the</strong> speech function.EXCEPTION: Speech output <strong>for</strong> any single function shall bepermitted to be automatically interrupted when a transaction isselected.707.5.2 Receipts. Where receipts are provided, speech output devicesshall provide audible balance inquiry in<strong>for</strong>mation, error messages, andall o<strong>the</strong>r in<strong>for</strong>mation on <strong>the</strong> printed receipt necessary to complete orverify <strong>the</strong> transaction.EXCEPTIONS: 1. Machine location, date and time <strong>of</strong> transaction,customer account number, and <strong>the</strong> machine identifier shall not berequired to be audible.CHAPTER 7: COMMUNICATION ELEMENTS AND TECHNICALFEATURES 2372. In<strong>for</strong>mation on printed receipts that duplicates in<strong>for</strong>mationavailable on-screen shall not be required to be presented in <strong>the</strong><strong>for</strong>m <strong>of</strong> an audible receipt.3. Printed copies <strong>of</strong> bank statements and checks shall not berequired to be audible.707.6 Input. Input devices shall comply with 707.6.707.6.1 Input Controls. At least one tactilely discernible input controlshall be provided <strong>for</strong> each function. Where provided, key surfaces not onactive areas <strong>of</strong> display screens, shall be raised above surroundingsurfaces. Where membrane keys are <strong>the</strong> only method <strong>of</strong> input, each shallbe tactilely discernable from surrounding surfaces and adjacent keys.707.6.2 Numeric Keys. Numeric keys shall be arranged in a 12-keyascending or descending telephone keypad layout. The number five keyshall be tactilely distinct from <strong>the</strong> o<strong>the</strong>r keys.ADAPTABILITY OF CASHPOINTS FOR THE DISABLED57

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