Adaptability of cashpoints for the disabled

As well as being standardised, it is recommended that they are in sans seriffont. The size proposed is 4.8 mm minimum height, based on the capitalsetter “I”. It is recommended that the upper and lower case characters arecombined.For people with coordination problems with cerebral paralysis, a possibilitycould be another type of adapted screen. This group has problems pressingan option or instruction in a small area, like those usually encountered.In this case the touch screen must be able to continue working but withmuch bigger icons (and perhaps reducing the number of options) to makeselecting them easier.So that blindpeople can do anykind of operationin cashpointmachines anaudible instructionsystem isrecommended,whether by theuse of a telephone,a mobile phone orheadphones (theuse of headphonesis preferablebecause it freesboth hands).Speech outputIn order for blind people to be able to make any kind of operation incashpoint machines an audible instructions system is recommended, whetherby using a telephone, mobile phone or headphones (the use of headphones ispreferable because it frees both hands).The system must be capable of producing by sound:• The menu or instructions available in each operation (ensuring that awhole list of options does not appear after selecting one).• Confirmation of the selection, enabling the user to change or cancel it.• Error messages.• The receipt for the operation that is normally issued as a printout. Itdoes not need to include some details such as: location of cashpoint,identification of cashpoint, day and time of the operation and accountnumber of the client. If the printed receipt duplicates the informationon the screen it is also not necessary to reproduce it. Finally it is notrequired that printed copies of statements and cheques are audible.Basically the system has to transmit all the information that a cashpointmachine provides visually. If the cashpoint machine has other functions suchas pre-payment for mobiles, ticket sales, etc., all these options must beadapted to the speech output option.The exceptions are:• Confidential information that is not visualised on the screen such as thepersonal numbers (there would be indicative sound signals of the process).34 ADAPTABILITY OF CASHPOINTS FOR THE DISABLED