Adaptability of cashpoints for the disabled

option in the main menu and that it does not arise as a continuation of otherinstructions, because the user may forget and this is confidential information.The instructions time must be longer than usual, though when choosing anoption it must be allowed to pass to the next stage (thus the moreexperienced users will not have to wait for more time). The same occurs withthe time for withdrawing items (card, bank book, money, etc.), which mustenable the user to remove them calmly. A recommendation is the option ofan intermediate screen that says the time limit has expired and if the userneeds more.There is a detectable difference of use between beginners or occasionalclients and the frequent users. There could be a mechanism that identifiesthese types of users. For example, there are unnecessary messages (i.e. selectlanguage), but for the frequent users it might be a nuisance later on. Ideallythe language could be recognised on inserting the card or bank book.The operationmust includeintermediatescreens confirmingthe selection, oralways adding theoption of going tothe previousmenu.4.4.4 IdentificationThe control code makes the machine confiscate the card for differentreasons: it could be typing the code erroneously (due to difficulties with thekeyboard, problems of dyslexia, memory, etc.) or for taking too long beforeinserting the code. This is a big inconvenience for everyone, but even more sofor the disabled, above all those with intellectual disabilities, since the veryact of losing the card may cause confusion. Therefore other alternativeidentification methods could be proposed such as biometrics (control of theiris, digital, vocal, etc.).ADAPTABILITY OF CASHPOINTS FOR THE DISABLED37