Adaptability of cashpoints for the disabled

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At ground level the minimum recommended light level is 50 lux in order tobe able to find an object that has been dropped on the floor.The lighting of the interface of the cashpoint terminal must be 200 lux.This must not cause reflections or directly dazzle. Shadows on the screenmust be avoided.The automatic cashpoint machine must not be situated in places where poorlighting impedes reading (dark areas or those with a lot of reflections). Itmust be well lit at any time of day or night.It is important to note that the noise that fluorescent lights sometimes makecan cause problems of interference to people with hearing aids. They shouldbe regularly checked.4.3.6 Privacy and securityPrivacy is a very important premise when using an automatic cashpointmachine. Automatic cashpoint machines must provide the same level ofprivacy when information is being entered or received for all the users. Thisaspect does not only affect people with sensory problems, those who mustuse wheelchairs cannot cover the screen with their bodies, and thereforemay prefer the voice option with the screen blocked.It is recommended that there is an area of use measuring 1.5 m x 1.5 m sothat the user has sufficient space to protect their details. It is important forthere to be a visible mark that determines the area and at the same timeindicates to other users where to form a queue.Automaticcashpointmachines mustprovide the samelevel of privacywhen informationis being entered orreceived for allusers.In the case where the automatic cashpoint machine has the use of voice itmust be possible to block the screen in order to protect the data.On the other hand there must be an audible and visible mechanism thatadvises in the case of forgetting the car or the money.A ledge can be placed in front of or beside the interface where objects canbe left such as bags, purses, sticks, etc. so that the user’s hands are free. Thisledge must be visible (contrasting with the background) and must havebevelled edges. Nevertheless, accessibility to the interactive elements mustnot impede access for disabled people in wheelchairs (section 4.4.1).ADAPTABILITY OF CASHPOINTS FOR THE DISABLED27
4.4 Interface accessibilityThis section analyses the problems of using cashpoint machines foroperations, having resolved physical accessibility, and with recommendationsfor overcoming them.The problems can be classified in access to interactive elements, use of theenter and withdrawal devices in all the operations (instructions, responses,etc.).It also deals in a special way with identification and verification in order toundertake operations.4.4.1 Scope of the interactive elementsThe elements thatmake up theinterface mustcomply with aseries of designrequisites so thatthey areaccessible,particularly for thephysicallydisabled.The elements that make up the interface must comply with a series of designrequisites so that they are accessible, especially for the physically disabled.There are different height and depth margins of the interface according tothe characteristics of the cashpoint machine, the viewing angle of the paneland to the types of positioning of the disabled user with wheelchair. 11The idea behind the recommendations explained below is that they possessmeasurements that enable them to be used by the able-bodied as well.In all cases they must comply with the following:1. The interactive elements must be within the area of reach.2. The panel (where the screen and the keyboard are) must be viewablefrom a minimum angle of 45°. 12If, as well as the interactive elements, there are waste bins or recipients forleaving or collecting envelopes or for other purposes, these must also complywith the recommended margins of reach as laid down below.11 Information supplied by SIRIUS.12 The viewing angle is the angle formed by the plane of the panel and the central axis ofvision of an observer.28 ADAPTABILITY OF CASHPOINTS FOR THE DISABLED
Page 1 and 2: Adaptability of cashpointsfor the d
Page 3 and 4: FUNDACIÓ BARCELONA DIGITALResearch
Page 5 and 6: 4.4 Interface accessibility . . . .
Page 7 and 8: 2. OBJECTIVES OF THE STUDYThe objec
Page 9 and 10: 4. STUDY4.1 Analysis of the disable
Page 11 and 12: 1. The first group corresponds to a
Page 13 and 14: These are perceived by the angle be
Page 15 and 16: 4.2 International benchmarkingThis
Page 17 and 18: 4.2.3 The United KingdomIn 1995 the
Page 19 and 20: 4.2.5 Comparative of international
Page 21 and 22: NTERFACE ACCESSIBILITYEntrancedevic
Page 23 and 24: Currentinternationalstandards aresi
Page 25 and 26: Combinations recommended regarding
Page 27: In some cases queuing up to use the
Page 31 and 32: There are four options proposed tha
Page 33 and 34: Bank bookIt is important to insert
Page 35 and 36: As well as being standardised, it i
Page 37 and 38: It has already been mentioned that
Page 39 and 40: 4.5 Analysis of the disabilities fe
Page 41 and 42: Below we show if these problems dis
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Page 45 and 46: 4.7 Regulatory proposal4.7.1 NormsT
Page 47 and 48: involve physical changes in the cas
Page 49 and 50: H. SILVER, Janet; GILL. John. Text
Page 51 and 52: 6.2 Legal database relating to the
Page 53 and 54: • Real Decreto 556/1989, de 19 de
Page 55 and 56: One. The Public Administrations wil
Page 57 and 58: CHAPTER 7: COMMUNICATION ELEMENTS A
Page 59 and 60: Advisory 707.6.2 Numeric Keys. Tele
Page 61 and 62: 6.3.2 Contents of the standard adop
Page 63 and 64: 11.2.5.4 Audio Operation ..........
Page 65 and 66: 6.3.4 Contents of the study mention
Page 67 and 68: 6.4 Scope of the interactive elemen
Page 69 and 70: 6.4.2 Scope of the interactive elem
Page 71 and 72: PriorityAmbit Proposal Positioning/
Page 73 and 74: 6.6 Glossary of sensory disability
Page 75: 6.7 Statistical data of ONCE6.7.1 M
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