Fiscal Year 2011-2012 Adopted Budget - County of Sonoma

FY 10-11 ACCOMPLISHMENTS
• In partnership with Auditor-Controller Treasurer-Tax
Collector (ACTTC) and Human Resources, introduced a
new payroll system (Human Resources Management
System) replacing a 35 year old system running on the
mainframe. This is part of the ISD Strategic Plan to
upgrade the County’s financial systems and retire the
IBM mainframe and supports the County Strategic Plan
focus of investing in the future and economic and
environmental stewardship by enabling more efficient
and less paper intensive internal systems.
• In partnership with the County Administrator’s Office
(CAO), established the Information Technology
Governance Council to oversee Information Technology
(IT) investments for the County’s many systems.
• Initiated a governance structure for departments using
the County radio system to ensure that collaborative
decisions will be made about the County’s future in
radio communications.
• Completed projects to modernize the ISD data center
and to virtualize eligible servers. These projects resulted
in reducing energy consumption, providing for energy
rebates and reducing departmental contributions for
application servers.
• Implemented projects to improve County staff
productivity, including self-service software and a pilot
project for single network sign on. These projects will
reduce Help Desk staffing.
• Launched the ISD Service Catalog describing service
areas, accessibility and costs.
• Developed technical solutions to support the County’s
Americans with Disabilities Act (ADA) policy,
including an Accessibility Guidance Website as a
reference for departments.
• Activated a county wide records management system
giving departments the ability to electronically track the
location of physical files both at ISD’s Records
warehouse and in their offices.
• Continued to evaluate service areas that can be
outsourced at a savings to the County General Fund
including telephone support, printer maintenance, off
site back up data storage, mobile radio repair and
maintenance.
County of Sonoma
FY 2011-2012 Adopted Budget
56
FY 11-12 OBJECTIVES
INFORMATION SYSTEMS
Ken Hightower, Director
• Establish a Business Services Group that will focus on
developing and expanding ISD service opportunities with
other governments and non-profit agencies.
• Develop and manage projects that will increase County
staff productivity and reduce operating costs including:
automating online reprographics ordering, simplified
password management, automating hardware and software
purchase requests, installing software to allow department
web page updates.
• Launch a pilot electronic document management system
with several departments to move County work processes
to paperless, increase staff productivity, reduce litigation
exposure, and reduce use of paper.
• Deploy enterprise data storage systems that are more costeffective
to reduce the County’s carbon footprint, and
enhance disaster recovery abilities.
• Partner with ACTTC and CAO to implement a new
county-wide financial system that will improve the ability
of all County departments to manage their businesses and
allow decommissioning of the aging IBM mainframe.
• Pilot a teleconferencing systems project to reduce travel
for meetings and conferences to increase productive and
reduce travel costs.
• Enhance radio network to align with Federal
Communication Commission (FCC) narrow banding
requirements for public safety agencies.
• Build permanent public safety radio site at Infineon
Raceway to replace current improvised site.
• Complete updated disaster recovery and information
security plans to meet evolving industry and audit
standards.
• Implement agreement with Marin County to share
software they developed for access to Department of
Motor Vehicles information for public safety departments
and the Child Support Services Department.
Administrative Support & Fiscal Services