Within our teams valuing difference is fundamental;it enables staff to create respectful workenvironments <strong>and</strong> to deliver high quality care <strong>and</strong>services whilst giving service users the opportunityto reach their full potential.If unjustified discrimination occurs it will be takenvery seriously <strong>and</strong> may result in formal action beingtaken against individual members of staff, includingdisciplinary action.2.16.2 Equality <strong>and</strong> diversityIn 2012 we published Equality Objectives whichhave replaced the objectives in the Trust SingleEquality Scheme.Our Equality Objectives are:• Equality Objective 1 – To improve how we recordwhen service users have physical impairments• Equality Objective 2 – To improve how we recordsexual orientation• Equality Objective 3 – To improve staffsatisfaction for staff from black <strong>and</strong> minorityethnic (BME) groups• Equality Objective 4 – To improve informationabout staff who are carers• Equality Objective 5 – To identify at least oneequality objective annually through the Trustannual quality objective settingEquality <strong>and</strong> Diversity certificate of achievement• Equality Objective 6 – To share equalityobjectives with other local health <strong>and</strong>social care organisations.More information about how our Equality Objectiveswere identified <strong>and</strong> agreed <strong>and</strong> how we plan toachieve them can be found on the Trust’s website at:http://www.shsc.nhs.uk/about-us/Equality-Diversity-Human-Rights/Our-Equality-Objectives <strong>and</strong> in theTrust 2011/12 Annual Equality <strong>and</strong> Human RightsReport which is published on the Trust website at:http://www.shsc.nhs.uk/about-us/Equality-Diversity-Human-Rights/Meeting-our-Equality-DutiesThe Public Sector Equality Duty means that the Trusthas to have ‘due regard’ in all that it does to:• Eliminate discrimination, harassment<strong>and</strong> victimisation• Advance equality of opportunity betweenpeople protected by the Equality Act <strong>and</strong> others• Foster good relations between people protectedby the Equality Act <strong>and</strong> others.The Trust’s Equality <strong>and</strong> Human Rights reportincludes information about the actions that theTrust has taken to support this Duty <strong>and</strong> to meetthe goals that the NHS has set in the NHS EqualityDelivery System to promote equality.Equality <strong>and</strong> Diversity Highlights of 2012/13Eliminating discrimination, harassment<strong>and</strong> victimisation• In 2012 the Trust updated the range ofinformation published in our Annual Equality<strong>and</strong> Human Rights reports to include moreinformation about the people who use ourservices. This information can be found on theTrust’s website in the Equality <strong>and</strong> Human RightsReport – Supplementary Data Report:http://www.shsc.nhs.uk/about-us/Equality-Diversity-Human-Rights/Meeting-our-Equality-DutiesAdvancing equality of opportunity forprotected groups• The Trust continued to develop three StaffNetwork Groups, <strong>and</strong> in 2012 an event was heldto mark the official launch of the Trust’s BME staffnetwork group. The event was a great success,with accounts from senior staff in the Trust abouttheir personal <strong>and</strong> professional experiences <strong>and</strong> aninspiring keynote speech from Uduak ArchibongPhD, Professor of Diversity at the University ofBradford. Kevan Taylor, Chief Executive, openedthe event <strong>and</strong> it was also attended by the DeputyChief Executive Mick Rodgers• A new policy on Gender Reassignment Supportin the Workplace was drafted• A survey of staff carers took place, i.e. staff whocare for a relative or friend. We received over100 responses <strong>and</strong> have developed an actionplan based on these responses• We started to develop a new strategyframework to promote equality of opportunityfor BME staff <strong>and</strong> service usersFostering good relations between people inprotected groups <strong>and</strong> others• We attended the <strong>Sheffield</strong> Lesbian, Gay, Bisexual<strong>and</strong> Transgender Pride event with colleaguesfrom NHS <strong>Sheffield</strong> to promote our mentalhealth services <strong>and</strong> anti-stigma work• The Trust continued its involvement inthe development of the city-wide EqualityEngagement group – this group aims to be afocus for engagement with groups protectedunder equality legislation <strong>and</strong> an opportunity towork in partnership with other NHS Trustsin <strong>Sheffield</strong>, <strong>and</strong> <strong>Sheffield</strong> Local Authority.2.16.3 Disability employmentIn 2012 we renewed our ‘two ticks’ st<strong>and</strong>ard <strong>and</strong>maintained our action plan to support the Trust as aMindful Employer. In 2012, 4.69% of staff reportedthat they have a disability, a slight increase from4.23% in 2011.2.16.4 Staff engagement <strong>and</strong> working withStaff Side (Trade Unions)Engagement with staffWe have a workforce of over 3,000 staff (includingour flexible workforce). As a Trust we recognise thatthe right staff are our most valuable asset <strong>and</strong> weare committed to working in partnership with themin order to ensure that they are properly informed<strong>and</strong> engaged.We have a variety of mechanisms for engaging withour members of staff <strong>and</strong> we continue to abide by <strong>and</strong>support the NHS Constitution which applies to all NHSorganisations <strong>and</strong> sets out the principles <strong>and</strong> values ofthe NHS, its pledges to the public, service users <strong>and</strong>staff as well as their rights <strong>and</strong> responsibilities.In 2012/2013, the Trust has worked in partnershipwith Staff Side in a number of areas. This includesupdating or introducing policies relating toCapability, Flexible Working, <strong>Social</strong> Media, GenderRe-Assignment, the Management of SicknessAbsence <strong>and</strong> Whistleblowing. This latter policyhas been significantly updated in line with currentguidance <strong>and</strong> will be further reviewed in linewith the recommendations of the Francis Report.Agreements were reached on a new ProtectionPolicy, on revised pay arrangements for our flexibleworkers <strong>and</strong> on the leave arrangements for theQueen’s Diamond Jubilee in June 2012. Therewere two separate national days of action calledduring the year by Unite <strong>and</strong> by the British MedicalAssociation. In both cases the Trust worked with thebodies concerned to ensure that patient safety wasnot compromised.The Trust also worked with the British MedicalAssociation to put in place the necessary elementsfor the revalidation of doctors, including a newAppraisal Policy for senior medical staff, <strong>and</strong>introducing a process for remediation, i.e. thearrangements to apply where there are concernsabout the performance of a doctor.The Trust retains its commitment to work with StaffSide during this challenging period for the NHS.2930
2.16.5 Sickness AbsenceThe Trust recognises that in our empowered,committed <strong>and</strong> team-based workforce, the issueof staff absence is a complex <strong>and</strong> multi-facetedone. People can be absent for many reasons, <strong>and</strong>the Trust has attempted to put in place a range ofdifferent responses, such as Occupational <strong>Health</strong>services, Workplace Wellbeing services, consistentReturn to Work <strong>and</strong> staff support plans. The Trusthas also improved its’ policy on the managementof the issue so that it requires improvements inattendance from the relatively small number of staffaffected by the formal process, <strong>and</strong> so that it alsoaddresses the different approaches to short term<strong>and</strong> long term absence.The Trust has Board support for establishing ajoint Management <strong>and</strong> Staff-side ‘task <strong>and</strong> finish’working group to analyse <strong>and</strong> investigate thereasons for absence <strong>and</strong> to reinforce an‘attendance culture’.We review the causes of absence, have establishedsuitable <strong>and</strong> achievable targets for the Trust, teams<strong>and</strong> individuals <strong>and</strong> these are regularly monitored.We are working with Trust managers to recognisegood attendance <strong>and</strong> address those individuals withpoor attendance, whilst supporting staff genuinelyaffected by stress (the Trust has a Stress policy <strong>and</strong>an integral stress measurement tool), along withwork redesign <strong>and</strong> adjustments.We will continue to treat genuine sickness absencewith fairness <strong>and</strong> compassion <strong>and</strong> to promote thisculture, <strong>and</strong> to reduce absence figures.Sickness absence figures 2012/13%7655.85Apr6.07MayJun5.865.55JulAug5.726.02Sep2.16.6 Occupational <strong>Health</strong>The Trust approach to Occupational <strong>Health</strong> involvesthe following str<strong>and</strong>s:• The Occupational <strong>Health</strong> Service – this isundertaken via a contract with <strong>Sheffield</strong>Teaching Hospitals NHS Foundation Trust• Workplace Wellbeing – this is our own freeconfidential staff counselling <strong>and</strong> consultationservice which is available to individuals <strong>and</strong>groups of staff• <strong>Health</strong> <strong>and</strong> wellbeing – we provide a dedicatedsection on our Trust website which helps direct staffto a range of useful local, regional <strong>and</strong> nationalresources <strong>and</strong> tools to assist with promoting ahealthy <strong>and</strong> active lifestyle. During 2012/13 theseweb pages were viewed almost 1700 times• Training – we provide specific training onkey health related areas such as back care/manual h<strong>and</strong>ling <strong>and</strong> stress awareness/dealingwith conflict• Specific projects – this encompasses both regularinitiatives such as the annual flu immunisationcampaign as well as one-off initiatives such asthe “12 for 12 campaign”.We have been working with our Occupational<strong>Health</strong> provider to try <strong>and</strong> both improve <strong>and</strong> extendour current provision. We are actively looking at theintroduction of electronic referrals to help speed upthe referral process but also help with compilingmore refined data regarding incidence. There havealso been discussions regarding the potential forsetting up more rapid treatment relating to mentalhealth <strong>and</strong> musculo-skeletal problems.6.25Oct6.03 6.04NovDec6.53Jan5.82Feb5.59MarThis year also saw the culmination of our successful“12 for 12 campaign” which was referred to earlier.This was a one-off task <strong>and</strong> finish project but theTrust will be giving further consideration as to howto help maintain the momentum <strong>and</strong> keep healthinitiatives on staff’s own agendas.The Trust has also significantly increased thepercentage of front-line staff that have chosento receive the flu vaccination.2.16.7 VolunteersDuring 2012/13 the Volunteer DevelopmentGroup completed its work on developing <strong>and</strong>implementing the new volunteer policy, recruitingto the new volunteer coordinator post <strong>and</strong> revisingthe training <strong>and</strong> support requirements for volunteersto ensure areas such as safeguarding are adequatelydealt with.The further development of the Trust’s use of, <strong>and</strong>work with, volunteers now sits within the Patient<strong>and</strong> Public Involvement department, reporting toboth the Quality Assurance Committee <strong>and</strong> theHR <strong>and</strong> Workforce governance meetings.A dedicated web page has been developed(www.shsc.nhs.uk/patients-<strong>and</strong>-carers-intro/getinvolved-2/Volunteering)with information onvolunteering opportunities which the publiccan access.2.16.8 CommunicationsThe Trust produced a large amount of proactivepublicity during 2012/13 about various aspects of itswork <strong>and</strong> services. Service user <strong>and</strong> carer case studieshave been used to raise awareness with the public,<strong>and</strong> to contribute to reducing the stigma associatedwith mental health <strong>and</strong> related issues. We haveachieved good media coverage with case studies in theareas of Spirituality, Transgender services, Service UserEmployment, Chronic Fatigue <strong>and</strong> Eating Disorders.This year we have also been named as one of thetop nine Provider Trusts in the country in a studycarried out by Manchester Business School, <strong>and</strong>received positive media attention on this issue.We will continue to work hard to get our positivePR taken up by the media, <strong>and</strong> minimise negativepublicity over the next year in order to furthergrow the services <strong>and</strong> build on our reputation.The Trust has maintained its <strong>Social</strong> Media presenceduring the year (a term covering websites <strong>and</strong>online tools which allow users to interact witheach other in some way) via Facebook <strong>and</strong> Twitteraccounts. These are regularly updated with news,events <strong>and</strong> photos, <strong>and</strong> are growing in popularity<strong>and</strong> cultivating an online dialogue.Website: www.shsc.nhs.ukFacebook: www.facebook.com/shscftTwitter: www.twitter.com/shscft or @SHSCFT2.16.9 Education, Training <strong>and</strong> DevelopmentThe Education, Training <strong>and</strong> DevelopmentDepartment (ETD) is committed to recoveryprinciples <strong>and</strong> our courses are increasingly beingdeveloped with a recovery focus, to meet theessential training <strong>and</strong> development requirementsof Trust staff in their various job roles.The Trust Training Prospectus has been developedto provide an up-to-date catalogue of Trust trainingcourses <strong>and</strong> E-learning packages for M<strong>and</strong>atory<strong>and</strong> Non M<strong>and</strong>atory training, <strong>and</strong> the electronicnomination form is now available on the Intranetwithin the ETD pages. A selection of service userartwork has been included in the prospectus tomake it more visual <strong>and</strong> engaging <strong>and</strong> it has beenwell received.E-learning has been established at 13 sites acrossthe city, giving Trust staff an alternative <strong>and</strong> flexibleway of completing their m<strong>and</strong>atory training.E-learning is user friendly <strong>and</strong> can be accessedat any time, meaning learners can fit it aroundtheir working day in the clinical environment.In 2012/13 we have seen an increase of staff attendingtraining: the available places increased from the previousyear from 7031 up to 9375. We were successful inachieving 80% Trust compliance in Respect Level 3 <strong>and</strong>Fire training, <strong>and</strong> made a significant impact in otherareas such as Core M<strong>and</strong>atory Training, Clinical Risk,<strong>and</strong> Respect Level 2 training.We have introduced m<strong>and</strong>atory update days duringthe year, currently including basic life support, firesafety, healthcare records, slips, trips <strong>and</strong> falls, h<strong>and</strong>hygiene <strong>and</strong> waste management, so that staff canachieve their m<strong>and</strong>atory compliance in an efficientone day format.We have also introduced TurningPoint, aninteractive evaluation system that enables staff toanswer questions about the training delivered usinga h<strong>and</strong>held device. We currently use this in ourM<strong>and</strong>atory update day, Core M<strong>and</strong>atory Training<strong>and</strong> Respect Training.3132