Item 8 - Sheffield Health and Social Care

Art therapy session on Ward G111.0 Quality reportSECTION 11.0Quality reportPart 1: Quality account2012/13 Chief Executive’swelcomeI am pleased to present the SheffieldHealth and Social Care NHS FoundationTrust Quality Account for 2012/13.This Quality Account is our way of sharing withyou our ongoing commitment to achieve betteroutcomes and deliver better experiences for ourservice users and their carers.In this report we will outline our progress against thepriorities we set last year, and look ahead to the areaswe will continue to focus on for the coming year.Through the report we aim to be transparent andaccountable for the quality of service that we provide.Our vision is that people who use our services willachieve their full potential, living fulfilled lives in theircommunity. We will deliver our vision by providingservices that are world class in terms of quality,safety, efficiency and choice. Our services will deliveroutcomes for individuals that are world class in termsof effectiveness of treatment, experience of care,recovery, independence and social inclusion.The information in this Quality Accountdemonstrates how we are working to deliver this.We achieve many improvements in quality bychanging how we deliver services across the city.We may expand services, re-organise how we providethem, develop better partnerships with other servicesin Sheffield. Change and improvements are deliveredin this way, and you will find information about thesechanges in our full Annual Report for 2012/13.There is also significant potential to deliverimprovements in quality, safety, effectivenessand experience through focussing on qualityimprovements within the day to day care and supportwe provide. Our ongoing challenge and commitmentis to reflect on what we learn about the experiencesof those who use our services and identify how itcould be improved. Across the Trust we have manyinitiatives and development programmes which aredesigned to improve quality and you will find manyexamples detailed in this Quality Account.When we look at how we are doing against most ofthe ways we evaluate our services, we are providinga good standard of care, support and treatment.This is something we are rightly proud about.However we also know we can do better, and needto do better. We have much to do to ensure thequality of what we provide is of a consistent highstandard, every time, for every person in respectof safety, effectiveness and experience.This Quality Account reflects our determination todevelop our understanding and measurement ofquality as experienced by the people who use ourservices, and our ambition to deliver continuousquality improvement in all our services.In publishing this report the Board of Directors havereviewed its content and verified the accuracy of thedetails contained in it. Information about how theyhave done this is outlined in Annex B to this report.To the best of my knowledge the informationprovided in this report is accurate and representsa balanced view of the quality of services thatthe Trust provides. I hope you will find it bothinformative and interesting.Kevan TaylorChief ExecutiveAdelaide Mukasa,Rowan Ward ManagerBeighton Road, LearningDisability ServiceService User pottery atMoncrieffe Road8788