Resident Handbook - UC Davis Health System

UNFINISHED BUSINESS:NEW BUSINESSDEPARTMENT REPORTS:A. OB/Gyn –B. Pediatrics –C. ED –D. Surgery –E. Medicine –F. Administration –STANDING AGENDA ITEMS:A. Policies & Procedures re: Quality of Education and Work EnvironmentB. Resident Stipends, Benefits, and FundingC. Duty Hour Compliance (Written Policies and Procedures. Monitor)D. Resident SupervisionE. Competency Curriculum and Evaluation System (Patient Care, Medical Knowledge,Practice Based Learning, Interpersonal and Communication Skills, Professionalism,Systems Based Practice): Communication SkillsF. Policies for Selection, Evaluation, Promotion, and Dismissal of residents:G. ACGME Action Plans for areas of concern and non-compliance:H Submissions to ACGMEI. Internal Review-Reported last summer this is a yearly report.J. QA Report-Semi-AnnualEvent reports and specific patient care related issues are addressed in Executive Session.GRIEVANCES AND COMPLAINTS:There may be experiences during the residency when the resident is placed in difficult positionsthat may, or may not, be related to any action on his/her part. Often such issues can be resolvedby talking them through with the involved parties with or without a neutral third person. Butsometimes they cannot. The program is committed to being supportive and fair in its response toproblems and utilizes its recommendations and the hospitals Human Resources Department andits official Policies as needed to reconcile the problem. We recommend the following first steps:• First, discuss with the Chief Resident.• Decide with him/her how to proceed.• Check our Grievance Policy -• If in doubt, contact the Residency Director, Duane Bland, M.D.• Where not to air grievances:o Nurses in public areaso Medical students in public areasPage 95 of 153C:\Documents and Settings\dhutak\Desktop\rshb13.doc